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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and wellness support.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Inclusive workplace with opportunities for personal growth.
The predicted salary is between 13000 - 16000 £ per year.
Overview
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Responsibilities
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
Compensation and benefits
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Main - Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for providing exceptional service.
✨Tip Number 3
Show off your teamwork spirit! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in the past. Highlight any instances where you supported colleagues or contributed to a team goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see how you can make our customers' experiences memorable!
Highlight Teamwork Skills: Since being part of a team is key for us, share examples of how you've successfully collaborated with others in the past. This will show us that you're ready to support your colleagues and contribute to a positive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This helps us see how you fit into our vision at WHSmith.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Funky Pigeon
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can demonstrate your passion for providing exceptional experiences and be ready to share examples of when you've gone above and beyond for a customer.
✨Showcase Your Team Spirit
Since teamwork is crucial for this role, prepare to discuss your experiences working in a team. Highlight how you’ve supported colleagues in the past and how you can contribute to a positive team environment at WHSmith.
✨Be Ready to Talk Stock Management
Familiarise yourself with stock replenishment processes and visual merchandising standards. Be prepared to discuss how you would keep the store tidy and inviting, as well as any relevant experience you have in maintaining high display standards.
✨Demonstrate Adaptability
WHSmith values adaptability, so think of examples where you've had to adjust to meet changing demands. Be ready to explain how you can stay motivated and achieve fantastic results even in a fast-paced environment.
