Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
- Company: Join WHSmith, a growing brand with a rich heritage in retail.
- Benefits: Enjoy competitive salary, pension scheme, paid leave, and exclusive employee discounts.
- Why this job: Make a real impact by creating a supportive and engaging work environment.
- Qualifications: Retail leadership experience and strong communication skills are essential.
- Other info: Be part of an inclusive team that values personal development and wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.
What being a Team Leader is all about?
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
- Supporting our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure we are operating safely and legally.
What our Store Leadership Team would love to see:
- Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
- Flexibility of approach that will allow you to support other stores in the area when needed.
- Ability to build strong relationships and communicate clearly and effectively.
- Experience of supporting employee training and development, and motivating teams to deliver their best.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
M&S Royal Free Hospital - Team Leader in London employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&S Royal Free Hospital - Team Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out WHSmith's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service. Be ready to share these during your interview to demonstrate how you can inspire and support your future colleagues.
✨Tip Number 3
Show your flexibility! WHSmith values adaptability, so be prepared to discuss times when you've successfully supported different teams or tackled unexpected challenges. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about team development opportunities or how they celebrate successes. This shows you're keen on creating a supportive environment and are invested in your potential role.
We think you need these skills to ace M&S Royal Free Hospital - Team Leader in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and guided your team in previous roles, especially in fast-paced environments like retail.
Be Specific About Your Achievements: Use concrete examples to demonstrate how you've met business objectives and improved customer service. We love numbers, so if you can include KPIs or any measurable results, that’ll definitely catch our eye!
Emphasise Team Development: Talk about how you've supported your colleagues' growth and development. We’re all about creating a culture of learning, so share any training initiatives or mentoring experiences you've had.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Funky Pigeon
✨Know Your Team Leadership Style
Before the interview, think about your leadership style and how it aligns with the role. Be ready to share specific examples of how you've inspired and developed your team in previous roles, especially in fast-paced environments.
✨Familiarise Yourself with KPIs
Brush up on key performance indicators relevant to retail, like ATV (Average Transaction Value). Be prepared to discuss how you’ve used these metrics to drive results and improve team performance in your past experiences.
✨Showcase Your Flexibility
The role requires flexibility, so think of instances where you've adapted to changing circumstances or supported other teams. Share stories that highlight your ability to step in and help out wherever needed.
✨Emphasise Communication Skills
Strong communication is key for a Team Leader. Prepare to discuss how you build relationships with your team and ensure everyone feels valued. Think of examples where your clear communication led to positive outcomes.
