Hospitality Excellence Manager – South & Midlands in London
Hospitality Excellence Manager – South & Midlands

Hospitality Excellence Manager – South & Midlands in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver exceptional service in hospitality stores.
  • Company: A leading hospitality firm focused on excellence and customer satisfaction.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
  • Why this job: Shape the future of hospitality while making a real impact on customer experiences.
  • Qualifications: Proven experience in hospitality management and strong leadership skills.
  • Other info: Join a dynamic team dedicated to excellence and innovation in hospitality.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality firm is seeking a Hospitality Operational Excellence Manager to lead performance and service standards across hospitality stores. You will coach store teams, drive commercial performance, and champion a customer-first culture. If you have proven experience in hospitality management, strong leadership skills, and a passion for delivering outstanding customer experiences, this role offers a fantastic opportunity to shape the future of our hospitality offer.

Hospitality Excellence Manager – South & Midlands in London employer: Funky Pigeon

As a leading hospitality firm, we pride ourselves on fostering a vibrant work culture that prioritises employee development and customer satisfaction. Our commitment to excellence is reflected in our comprehensive training programmes and supportive environment, ensuring that every team member has the opportunity to grow and thrive in their career while making a meaningful impact in the hospitality industry across the South & Midlands.
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Contact Detail:

Funky Pigeon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Excellence Manager – South & Midlands in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by practising common questions related to hospitality management. Think about how you can showcase your leadership skills and customer-first mindset. We recommend doing mock interviews with friends or using online resources to get comfortable.

Tip Number 3

Showcase your passion for hospitality! When you get the chance to chat with potential employers, share your experiences and what drives you in this field. Let them see your enthusiasm for delivering outstanding customer experiences.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Hospitality Excellence Manager – South & Midlands in London

Hospitality Management
Leadership Skills
Coaching
Performance Management
Commercial Acumen
Customer Service Excellence
Team Development
Operational Standards
Communication Skills
Problem-Solving Skills
Customer-Centric Approach
Strategic Thinking

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific examples of how you've delivered outstanding customer experiences in the past – this will show us that you're genuinely passionate about the role.

Highlight Your Leadership Skills: As a Hospitality Excellence Manager, strong leadership is key. Make sure to include any relevant experience where you've coached or led teams to success. We want to see how you can inspire others and drive performance!

Be Commercially Savvy: Don’t forget to mention your understanding of commercial performance. Include any achievements that demonstrate your ability to boost sales or improve service standards. This will help us see how you can contribute to our bottom line.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Funky Pigeon

Know Your Hospitality Stuff

Make sure you brush up on the latest trends and best practices in hospitality management. Familiarise yourself with the company's values and how they align with your own experience in delivering exceptional customer service.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached staff to improve performance or fostered a customer-first culture. Be ready to discuss your approach to motivating and developing team members.

Demonstrate Commercial Acumen

Understand the financial aspects of hospitality operations. Be prepared to talk about how you've driven commercial performance in previous roles, whether through cost-saving initiatives or revenue-generating strategies. Numbers speak volumes!

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions that show your interest in the company’s future and how you can contribute. Ask about their current challenges in hospitality excellence and how they envision the role evolving.

Hospitality Excellence Manager – South & Midlands in London
Funky Pigeon
Location: London
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  • Hospitality Excellence Manager – South & Midlands in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    Funky Pigeon

    50-100
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