At a Glance
- Tasks: Enhance service standards and coach teams in hospitality stores.
- Company: Leading hospitality company focused on excellence.
- Benefits: Competitive salary, dynamic work environment, and career development opportunities.
- Why this job: Make a real impact on customer experiences and team success.
- Qualifications: Experience in hospitality management and a passion for service excellence.
- Other info: Join a vibrant team and thrive in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality company is looking for a Hospitality Operational Excellence Manager to enhance service standards across hospitality stores. You will coach and develop teams, drive commercial performance, and ensure exceptional customer experiences. This role is a fantastic opportunity to influence success in a dynamic environment. If you have experience in hospitality management and a passion for service excellence, we want to hear from you!
Hospitality Excellence Lead – South & Midlands (FTC) in London employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Excellence Lead – South & Midlands (FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its service standards, and think about how your experience aligns with their goals. We want you to shine when discussing how you can enhance customer experiences.
✨Tip Number 3
Showcase your coaching skills! Be ready to share examples of how you've developed teams in the past. Highlighting your ability to drive performance will set you apart from the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Hospitality Excellence Lead – South & Midlands (FTC) in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create exceptional customer experiences – this will resonate with us!
Highlight Your Coaching Skills: As a Hospitality Excellence Lead, you'll be coaching teams. Make sure to include examples of how you've developed others in previous roles. We want to see how you can inspire and uplift those around you!
Be Results-Driven: We’re all about driving commercial performance, so don’t forget to mention any achievements that showcase your ability to boost sales or improve service standards. Numbers speak volumes, so include them if you can!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Funky Pigeon
✨Know Your Hospitality Stuff
Make sure you brush up on the latest trends and standards in hospitality. Research the company’s values and how they align with your own experience in service excellence. This will show that you're not just knowledgeable but genuinely passionate about enhancing customer experiences.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed teams in the past. Think about specific situations where your guidance led to improved performance or customer satisfaction. This will demonstrate your ability to lead and inspire others, which is crucial for this role.
✨Be Ready to Discuss Commercial Performance
Familiarise yourself with key performance indicators in the hospitality sector. Be prepared to discuss how you've driven commercial success in previous roles. Highlight any strategies you've implemented that resulted in increased revenue or improved service standards.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Ask about their current challenges in hospitality excellence or how they measure success in customer experiences. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
