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For Companies At a Glance
- Tasks: Own and manage data operations, turning complex datasets into actionable insights.
- Company: Join WHSmith, a leading name in the travel retail sector.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience and business decisions with data.
- Qualifications: Strong understanding of data operations and analytical skills required.
- Other info: Be part of a dynamic team that values innovation and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Based in Aldgate, London (3 days a week)
2 year FTC
WHSmith is looking for a Data Operations & Infrastructure professional to play a pivotal role in how we capture, manage and use data across our Travel UK business. This role sits at the heart of our footfall analytics capability, ensuring high-quality data flows, actionable insight, and strong collaboration across commercial, format and operations teams.
The Role
You will own the end-to-end operation of key data feeds, translate business needs into scalable data solutions, and help turn complex datasets into clear insights that shape store design, service levels and customer experience.
Key Responsibilities:
- Data Operations & Infrastructure
- Own and manage end-to-end data ingestion, ensuring external data feeds run smoothly, reliably and at scale.
- Capture and translate business and technical requirements from internal stakeholders into effective solutions, working closely with BI, IT and external vendors.
- Connect internal, external and footfall data sources to enrich insight and unlock new commercial opportunities.
- Contribute to the creation of dashboards and reporting tools that visualise performance, behaviours and test outcomes.
- Maintain and enhance data quality, identifying opportunities for improved data capture, automation and process efficiency.
- Analysis & Insight Delivery
- Use strong data and business understanding to identify root causes, define problems and recommend actionable solutions or trials.
- Deliver clear, commercially focused insights that inform decision-making across store design, service levels and customer experience.
- Analyse A/B tests and pilot trials to measure ROI and support robust business cases for future investment.
- Report data accurately with context and narrative, ensuring insight leads to the right action.
- Anticipate future business questions and design scalable data solutions to address them.
- Programme Leadership & Collaboration
- Act as the subjectâmatter expert and gatekeeper for the footfall analytics platform across WHSmith Travel UK.
- Champion adoption of the platform through training, workshops and ongoing stakeholder engagement.
- Develop and manage project plans, align stakeholders, and deliver milestones in line with business priorities.
- Contribute to data team best practices and mentor colleagues to improve effective use of footfall data.
- Continuously evaluate project benefits, adapting or stopping delivery where value is not being realised.
Why Join WHSmith?
Youâll be part of a forwardâlooking data team with real influence on how our Travel UK business operates and grows. This role offers the opportunity to combine handsâon data delivery with strategic impact in a fastâpaced, customerâfocused environment.
Data Operations & Infrastructure Analyst (2 year FTC) in London employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Data Operations & Infrastructure Analyst (2 year FTC) in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to data operations. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
â¨Tip Number 3
Showcase your skills with a portfolio! If you've worked on any relevant projects or analyses, compile them into a portfolio to demonstrate your capabilities. This can really set you apart from other candidates.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at WHSmith.
We think you need these skills to ace Data Operations & Infrastructure Analyst (2 year FTC) in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Data Operations & Infrastructure Analyst. Highlight your experience with data ingestion, analytics, and any relevant tools you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data operations and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the responsibilities outlined in the job description.
Showcase Your Analytical Skills: In your application, donât forget to demonstrate your analytical prowess. Share examples of how you've turned complex datasets into actionable insights in previous roles. We love seeing how youâve made an impact through data!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team at WHSmith!
How to prepare for a job interview at Funky Pigeon
â¨Know Your Data Inside Out
Make sure you understand the key data operations and infrastructure concepts relevant to the role. Brush up on data ingestion processes, data quality maintenance, and how to translate business needs into data solutions. Being able to discuss these topics confidently will show your expertise.
â¨Showcase Your Analytical Skills
Prepare examples of how you've used data to drive insights in previous roles. Be ready to discuss specific instances where your analysis led to actionable outcomes, especially in areas like A/B testing or performance reporting. This will demonstrate your ability to deliver clear, commercially focused insights.
â¨Familiarise Yourself with WHSmith's Business
Research WHSmith's Travel UK business model and their approach to data analytics. Understanding their commercial goals and how data plays a role in achieving them will help you tailor your responses and show that you're genuinely interested in contributing to their success.
â¨Prepare for Collaboration Questions
Since this role involves working closely with various teams, think about your past experiences in collaborative environments. Be ready to share how you've engaged stakeholders, led training sessions, or contributed to team best practices. Highlighting your teamwork skills will be crucial.
