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- Tasks: Lead and coach teams to enhance service standards and drive performance in hospitality stores.
- Company: A leading hospitality firm focused on excellence and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Why this job: Shape the future of hospitality while delivering outstanding customer experiences.
- Qualifications: Proven experience in hospitality management and strong leadership skills.
- Other info: Join a dynamic team dedicated to creating memorable guest experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality firm is seeking a Hospitality Operational Excellence Manager to lead performance and service standards across hospitality stores. You will coach store teams, drive commercial performance, and champion a customer-first culture. If you have proven experience in hospitality management, strong leadership skills, and a passion for delivering outstanding customer experiences, this role offers a fantastic opportunity to shape the future of our hospitality offer.
Hospitality Excellence Manager – South & Midlands employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Excellence Manager – South & Midlands
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hospitality management. Think about how you can showcase your leadership skills and customer-first mindset. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for hospitality! When you get the chance to chat with potential employers, share your experiences and what drives you in this field. Let them see your enthusiasm for delivering outstanding customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Hospitality Excellence Manager – South & Midlands
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific examples of how you've delivered outstanding customer experiences in the past – we want to see that passion and commitment!
Highlight Your Leadership Skills: As a Hospitality Excellence Manager, strong leadership is key. Make sure to showcase your experience in coaching and developing teams. We’re looking for those who can inspire others, so don’t hold back on sharing your success stories!
Be Commercially Savvy: This role is all about driving performance, so include any relevant achievements related to commercial success. Whether it’s increasing sales or improving service standards, we want to know how you’ve made a positive impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Funky Pigeon
✨Know Your Hospitality Stuff
Make sure you brush up on the latest trends and best practices in hospitality management. Familiarise yourself with the company's values and how they align with delivering exceptional customer experiences. This will show that you're not just interested in the role, but also passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached staff to improve performance or implemented new service standards. Being able to articulate these experiences will demonstrate your capability as a leader in the hospitality sector.
✨Emphasise Customer-Centricity
Since the role champions a customer-first culture, be ready to discuss how you've prioritised customer satisfaction in your previous roles. Share stories that highlight your commitment to enhancing the customer experience and how it positively impacted business outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's vision for hospitality excellence and how they measure success. This not only shows your interest in the role but also gives you valuable insights into their expectations and culture.
