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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards during night shifts.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer service and ability to work independently or in a team.
- Other info: Flexible night shifts with opportunities for growth in a vibrant environment.
The predicted salary is between 12 - 16 £ per hour.
As a Nights Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Arrivals - Sales Assistant Night Shift 6pm - 6am 3on3off in Horley employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arrivals - Sales Assistant Night Shift 6pm - 6am 3on3off in Horley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so prepare to discuss how you've worked well with others in previous roles. Highlighting your adaptability will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Arrivals - Sales Assistant Night Shift 6pm - 6am 3on3off in Horley
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you went above and beyond to help customers, as this is what we value at WHSmith.
Highlight Teamwork Skills: Since being part of a team is crucial for this role, make sure to mention any past experiences where you collaborated with others. We love to see how you can support your colleagues while achieving fantastic results together!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Sales Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Funky Pigeon
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role involves working both independently and as part of a team. Prepare to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a team goal, and be ready to highlight your communication skills.
✨Understand the Store Standards
Familiarise yourself with WHSmith's store standards and visual merchandising practices. During the interview, express your enthusiasm for maintaining high standards and how you can contribute to creating an inviting shopping environment.
✨Be Ready for Background Checks
Since this position requires a Criminal Records Bureau Check and references, ensure you have all necessary documentation ready. Mentioning your preparedness for these checks can show your reliability and commitment to the role.
