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- Tasks: Deliver exceptional customer service and keep the store tidy and inviting.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Flexible shifts from Friday to Sunday, perfect for students!
The predicted salary is between 11 - 14 £ per hour.
Shifts: Friday-Sunday 15:30 - Midnight
As a Sales Assistant you will provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they are looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you will work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we will reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That is why, as we continue our journey, our aim is simple: to make every one of life's journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Evenings Replenishment Assistant - Edinburgh Airport employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evenings Replenishment Assistant - Edinburgh Airport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles there, so keep an eye out for any other opportunities that might catch your interest!
We think you need these skills to ace Evenings Replenishment Assistant - Edinburgh Airport
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you went above and beyond for customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Sales Assistant. Mention specific examples that demonstrate your ability to work independently and as part of a team, just like we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Funky Pigeon
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, especially their commitment to exceptional customer service and inclusivity. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can contribute to making every journey better for WHSmith's customers.
✨Demonstrate Team Spirit
WHSmith values teamwork, so be ready to discuss how you’ve successfully worked in a team before. Share specific instances where you supported colleagues or contributed to achieving team goals.
✨Prepare for Practical Questions
Expect questions about stock replenishment and maintaining store standards. Think of scenarios where you had to keep a workspace tidy or manage stock effectively. This shows you understand the role and are ready to hit the ground running.
