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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for all customers.
- Company: Join WHSmith, a leading name in retail with a focus on inclusivity and growth.
- Benefits: Enjoy competitive pay, employee discounts, and support for your wellbeing.
- Why this job: Be part of a dynamic team and make every customer's journey memorable.
- Qualifications: Passion for customer service and teamwork; hospitality experience is a plus.
- Other info: Great opportunities for personal growth in a vibrant work environment.
As a Barista you’ll provide exceptional customer service as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Barista is all about:
- Delivering exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
- Making coffees to the Costa Brand Standard.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
- Hospitality Experience is not a must but a preference.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
Costa Coffee for WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Cafe - Barista employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe - Barista
✨Tip Number 1
Get to know the company culture! Before your interview, check out WHSmith's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll be all about delivering exceptional experiences. Role-play with a friend or family member to get comfortable with handling different customer scenarios and showcasing your passion for service.
✨Tip Number 3
Be ready to demonstrate teamwork! During your interview, share examples of how you've supported colleagues in the past. Highlighting your ability to work well in a team will show that you're a great fit for WHSmith's collaborative environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Cafe - Barista
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through! We want to see how excited you are about creating exceptional experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles or experiences that relate to being part of a team or delivering high standards.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your enthusiasm and qualifications come across without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Funky Pigeon
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the Costa Brand Standard. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your commitment to creating a great experience for customers.
✨Team Player Attitude
Be ready to discuss how you work within a team. Share instances where you supported colleagues or contributed to a positive team environment. Highlighting your adaptability and motivation to achieve results will resonate well with the interviewers.
✨Visual Merchandising Awareness
Understand the basics of visual merchandising and how it impacts customer experience. You might be asked how you would keep the store inviting and tidy, so think of ideas that align with the company’s standards and values.
