WHSmith Travel in Birmingham is seeking a Store Operations Manager to lead teams, drive operational excellence and deliver a top-notch customer experience across airport stores. You will own the People Strategy, coach Store Managers, and ensure compliance while partnering with commercial teams to shape sales strategy and budgeting.
This role demands a proactive leader who can adapt to a fast-moving travel retail environment, elevate product knowledge, and nurture a culture of continuous
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Store Operations Leader – People-First, Multi-Site Impact in Birmingham employer: Funky Pigeon
WHSmith is an excellent employer, particularly for those seeking a rewarding role in the vibrant environment of an airport. With a strong focus on employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, all while fostering a supportive and inclusive work culture that encourages personal growth and teamwork. Join us in making every journey better, as we continue to expand our presence in exciting locations and provide exceptional service to our customers.
