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- Tasks: Provide exceptional customer service and maintain store standards.
- Company: WHSmith is a growing brand in airports, hospitals, and more, focused on enhancing journeys.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Must provide 5 years of references and pass a background check.
- Other info: Flexible hours available with shifts from early morning to late evening.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Birmingham Airside - Temp Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your previous experience in retail or customer service. Highlight specific examples where you went above and beyond for customers, as this will demonstrate your passion for providing excellent service.
✨Tip Number 3
Be ready to showcase your teamwork skills. WHSmith values collaboration, so think of instances where you successfully worked with others to achieve a common goal, especially in a fast-paced environment.
✨Tip Number 4
Since the role requires a Criminal Records Bureau Check, ensure you have all necessary documentation ready. This includes your photographic ID and any references that can confirm your employment or education history over the last five years.
We think you need these skills to ace Birmingham Airside - Temp Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you demonstrated exceptional customer service skills, teamwork, and adaptability.
Write a Compelling Cover Letter: Craft a cover letter that showcases your passion for providing excellent customer experiences. Mention specific examples of how you've contributed to team success or improved store standards in past roles.
Prepare for Background Checks: Since the role requires a Criminal Records Bureau Check and five years of continuous references, gather all necessary documentation early. Ensure you have your photographic ID ready and that your references are up-to-date.
Show Enthusiasm in Your Application: Convey your enthusiasm for the role and the company in your application. Highlight your motivation to achieve fantastic results and your ability to adapt to meet company goals, as these traits are highly valued by WHSmith.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values in their Sales Assistants.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully worked within a team in the past. Highlight any specific instances where you supported colleagues or contributed to a positive team environment.
✨Prepare for Airport Requirements
Familiarise yourself with the airport requirements mentioned in the job description. Be ready to discuss your references and any relevant documentation, such as your ID, to show that you understand the importance of these checks.
✨Adaptability is Key
WHSmith looks for candidates who can adapt to changing situations. Think of examples where you had to adjust to new challenges or changes in your work environment, and be ready to share these during your interview.
