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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
Overview
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\\\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Arrivals - Sales Assistant PM 22.5 hours employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arrivals - Sales Assistant PM 22.5 hours
✨Tip Number 1
Get to know WHSmith and its values! Before your interview, do a bit of research on the company’s history and what they stand for. This will help you connect with the team and show that you’re genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so come prepared with examples of how you’ve worked well in a team. Highlighting your adaptability and support for colleagues will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family and ready to contribute to making every journey better!
We think you need these skills to ace Arrivals - Sales Assistant PM 22.5 hours
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone above and beyond to make a customer's day better – we want to see that passion shine through!
Tailor Your Application: Make sure to customise your application to fit the Sales Assistant role. Highlight relevant skills and experiences that align with our store standards and team dynamics. We appreciate when candidates take the time to connect their background to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your journey easily, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Funky Pigeon
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail industry and WHSmith specifically. Research their products and services, especially those related to travel, and be ready to discuss why you want to be part of their journey. A genuine interest can set you apart from other candidates.
✨Prepare for the Practicalities
Since this role is at an airport, be ready to discuss the importance of maintaining high store standards and visual merchandising. Think about how you would keep the store tidy and inviting, and be prepared to talk about your organisational skills and attention to detail.
