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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond, dedicated to enhancing every journey.
- Benefits: Enjoy employee discounts, paid leave, and a supportive Employee Assistance Programme.
- Why this job: Be part of a dynamic team, make customers smile, and gain valuable experience.
- Qualifications: Passion for customer service and ability to work independently or in a team.
- Other info: Must provide 5 years of references and pass a background check.
The predicted salary is between 24000 - 36000 £ per year.
As a Night Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Arrivals - Night Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arrivals - Night Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your experience in customer service, especially in fast-paced environments like airports. Highlight specific examples where you went above and beyond to assist customers, as this will showcase your commitment to exceptional service.
✨Tip Number 3
Since the role requires teamwork, think of instances where you've successfully collaborated with others. Be ready to share these stories, as they will illustrate your ability to work well within a team and support your colleagues.
✨Tip Number 4
Given the airport requirements, ensure you have your references ready and understand the process for obtaining an airport pass. Being proactive about this will show your seriousness about the position and your readiness to start.
We think you need these skills to ace Arrivals - Night Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Night Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since exceptional customer service is a core part of the role, make sure to include specific examples from your past experiences that demonstrate your ability to provide outstanding service and support to customers.
Prepare Required Documents: Gather all necessary documents, including your CV, references for the past five years, and any identification required for the airport pass. Ensure your CV is up-to-date and tailored to the job.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Mention your passion for customer service and your adaptability in meeting company goals, as these are important traits for the position.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Teamwork Skills
Since the role involves working both independently and as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you supported colleagues or contributed to a team goal.
✨Prepare for Questions on Adaptability
WHSmith looks for candidates who can adapt to changing situations. Think of instances where you had to adjust your approach in a fast-paced environment, especially in retail or customer service settings.
✨Understand the Importance of Store Standards
Familiarise yourself with the significance of maintaining high store standards. Be ready to talk about how you would ensure the store remains tidy and inviting, and share any relevant experiences related to visual merchandising.
