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For Companies At a Glance
- Tasks: Deliver exceptional customer service and keep the store tidy and inviting.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team and enhance customer experiences.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Flexible shifts with opportunities for growth in a vibrant environment.
Job details
Position for 8 hour contract at Norwich Airport. 2 set working days, shifts may vary based on sickness/holidays:
Sunday (12:45pm – 5:00pm)
Saturday (2:00pm – 6:15pm)
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Airside - Sales Assistant, 8 hours employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant, 8 hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When heading to the interview, make sure you look smart and professional. First impressions matter, especially in a customer-facing role like this one at the airport.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and tech-savvy, which is always a bonus in retail!
We think you need these skills to ace Airside - Sales Assistant, 8 hours
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering exceptional customer experiences. Share any relevant examples that highlight your enthusiasm and commitment to making every customer's journey a great one!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without unnecessary fluff. This helps us see why you’d be a fantastic fit for our team!
Tailor Your Application: Make sure to customise your application to match the job description. Mention specific skills or experiences that align with what we’re looking for in a Sales Assistant. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Funky Pigeon
✨Know Your Customer Service Basics
As a Sales Assistant, you'll need to deliver exceptional customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
Being part of a team is crucial in this role. Prepare to discuss your experiences working in teams, how you support your colleagues, and any challenges you've faced. Highlighting your adaptability and collaboration skills will impress the interviewers.
✨Understand the Airport Environment
Since this position is at Norwich Airport, familiarise yourself with the unique aspects of working in an airport setting. Mention any relevant experience or knowledge about airport operations, as it shows you're serious about the role and understand the environment you'll be working in.
✨Prepare Your References
You'll need to provide five years of continuous references, so gather these ahead of time. Make sure they are relevant and can vouch for your work ethic and character. Being organised with this information will show that you're proactive and ready for the job.
