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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond, dedicated to enhancing every journey.
- Benefits: Enjoy employee discounts, paid leave, pension scheme, and wellness support.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Must provide 5 years of references and pass a background check.
The predicted salary is between 24000 - 36000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your previous experience in retail or customer service. Highlight specific examples where you went above and beyond for customers, as this will demonstrate your passion for providing excellent service.
✨Tip Number 3
Showcase your teamwork skills by sharing instances where you successfully collaborated with colleagues. WHSmith values a supportive team environment, so emphasising your ability to work well with others will be beneficial.
✨Tip Number 4
Be ready to discuss how you adapt to changing situations. WHSmith operates in dynamic environments like airports, so illustrating your flexibility and problem-solving skills will make you a strong candidate.
We think you need these skills to ace Airside - Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Emphasise your experience in providing exceptional customer service. Use specific examples from previous roles where you successfully assisted customers or improved their shopping experience.
Prepare Your References: Since the role requires 5 years of continuous references, gather your employment or education references ahead of time. Ensure there are no gaps in your history and that your references can vouch for your reliability and character.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your motivation to work at WHSmith. Mention your adaptability and teamwork skills, as these are crucial for the Sales Assistant role.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Teamwork Skills
Since being part of a team is crucial for this role, prepare to discuss how you've successfully collaborated with colleagues in previous jobs. Highlight any specific instances where teamwork led to achieving great results.
✨Prepare for Questions on Adaptability
WHSmith looks for candidates who can adapt to changing situations. Be ready to answer questions about times when you had to adjust your approach or strategy to meet company goals or customer needs.
✨Understand the Importance of Store Standards
Familiarise yourself with the importance of maintaining high store standards. Be prepared to discuss how you would ensure the store remains tidy and inviting, and share any relevant experience you have in visual merchandising.
