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- Tasks: Provide exceptional customer service and maintain store standards.
- Company: WHSmith is a growing brand in airports, hospitals, and more, enhancing every journey.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Must provide 5 years of references and pass a background check.
- Other info: Flexible hours on weekends; perfect for students looking for part-time work.
Job details: 7 hour contract, Saturday & Sundays. Working hours to be discussed at interview. Must be flexible to support holidays & sickness.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Airside - Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your responses during the interview.
✨Tip Number 2
Prepare to discuss your flexibility and availability, especially regarding weekends and holidays. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.
✨Tip Number 3
Gather your references in advance, ensuring they cover the last five years without gaps. This will streamline the process for obtaining your airport pass and demonstrate your preparedness.
✨Tip Number 4
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with colleagues in previous roles. This is crucial as the role involves both independent work and team support.
We think you need these skills to ace Airside - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you demonstrated exceptional service or worked in a team environment.
Write a Compelling Cover Letter: Craft a cover letter that showcases your passion for providing excellent customer experiences. Mention specific examples of how you've gone above and beyond in past roles to meet customer needs.
Highlight Flexibility: Since the role requires flexibility for weekends and holidays, make sure to mention your availability clearly in your application. This shows you're ready to meet the company's needs.
Prepare for Background Checks: Be ready to provide the necessary references and identification as required by airport regulations. Mention your understanding of these requirements in your application to show you're prepared.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what the company values.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or supported colleagues during busy times.
✨Prepare for Teamwork Questions
As teamwork is essential for this position, think of specific instances where you successfully collaborated with others. Be ready to explain how you contribute to a positive team environment and support your colleagues.
✨Understand the Importance of Store Standards
Familiarise yourself with the company's commitment to high store standards. Be prepared to discuss how you would maintain a tidy and inviting shopping environment, and share any relevant experiences that demonstrate your attention to detail.
