Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
- Company: WHSmith is a growing brand with a rich heritage, serving customers in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, pension scheme, and wellness support for your wellbeing.
- Why this job: Join a supportive culture that values personal development and teamwork in a dynamic environment.
- Qualifications: Retail leadership experience preferred; strong communication and team motivation skills required.
- Other info: Must provide 5 years of references and pass a criminal records check.
The predicted salary is between 30000 - 42000 £ per year.
As a Team Leader you\’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.Airport Requirements:5 years continuous references – to gain an airport pass you will need to provide 5 years\’ worth of either employment or education references without any gapsCriminal Records Bureau Check – to be completed by WHSmith if your application is successfulPhotographic ID i.e. passport or UK Driving LicenceWhat being a Team Leader is all about?Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.Creating a culture of learning, support and recognition – spotting opportunities for development of personal skills, product knowledge and self-awareness.Supporting our colleagues in an environment where everyone feels valued and welcome.Creating a sense of pride within the store to ensure we are operating safely and legally.What our Store Leadership Team would love to see:Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI\’s such as ATV.Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.Flexibility of approach that will allow you to support other stores in the area when needed.Ability to build strong relationships and communicate clearly and effectively.Experience of supporting employee training and development, and motivating teams to deliver their best.How we reward our teams:We know you\’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we\’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.About us:WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life\’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, \’broaden our offering\’ to our customers throughout the UK. That\’s why, as we continue our journey, our aim is simple: to make every one of life\’s journeys better!WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
#J-18808-Ljbffr
Airside -Night Team Leader employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside -Night Team Leader
✨Tip Number 1
Familiarise yourself with the specific requirements for airport roles, especially the need for continuous references. Make sure you have your 5 years of employment or education references ready to avoid any gaps that could hinder your application.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments during your conversations. Be prepared to share specific examples of how you've successfully led teams and met KPIs, as this will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your flexibility and willingness to support other stores when needed. This shows that you're a team player and can adapt to the dynamic nature of retail, which is crucial for a Team Leader role.
✨Tip Number 4
Prepare to discuss your approach to employee training and development. Share how you've motivated teams in the past and created a supportive environment, as this aligns perfectly with what WHSmith values in their leadership.
We think you need these skills to ace Airside -Night Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant retail leadership experience, especially in fast-paced environments. Emphasise your ability to meet KPIs and your proactive approach to team management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team development. Mention specific examples of how you've successfully led teams and created a positive working environment.
Highlight Relevant Skills: Clearly outline your skills in communication, relationship building, and employee training. These are key attributes that WHSmith is looking for in a Team Leader.
Prepare for Background Checks: Since the role requires a Criminal Records Bureau Check and 5 years of continuous references, ensure you have all necessary documentation ready to demonstrate your eligibility for an airport pass.
How to prepare for a job interview at Funky Pigeon
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in fast-paced environments. Highlight specific examples where you successfully led a team, met KPIs, and improved customer service.
✨Demonstrate Your Commitment to Team Development
Talk about how you've supported training and development in your past roles. Share instances where you motivated your team and helped them achieve their personal and professional goals.
✨Emphasise Flexibility and Adaptability
Since the role requires supporting other stores, be ready to explain how you've adapted to changing circumstances in previous jobs. Provide examples of times when you stepped in to help out or took on additional responsibilities.
✨Communicate Clearly and Build Relationships
Effective communication is key in this role. Prepare to discuss how you've built strong relationships with colleagues and customers alike. Use examples that showcase your ability to engage and inspire others.
