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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond, dedicated to enhancing journeys.
- Benefits: Enjoy employee discounts, free bus travel, and daily meal deals.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Passion for customer service and ability to work independently or in a team.
- Other info: Must provide 5 years of references and pass a background check.
The predicted salary is between 24000 - 36000 £ per year.
As a Cash and Admin Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
Free A1 A3 and A4 bus travel
Free staff parking
Discounted meal deal daily
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Airside - Cash and Admin Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Cash and Admin Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your previous experience in retail or customer service. Highlight specific examples where you went above and beyond for customers, as this will demonstrate your passion for providing excellent service.
✨Tip Number 3
Be ready to showcase your teamwork skills. Think of instances where you successfully collaborated with colleagues to achieve a common goal, as this is crucial in a store environment.
✨Tip Number 4
Since the role requires a Criminal Records Bureau Check, ensure you have all necessary documentation ready. This includes your photographic ID and any references that demonstrate your reliability and trustworthiness.
We think you need these skills to ace Airside - Cash and Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that demonstrate your ability to work independently or as part of a team. Use keywords from the job description to align your skills with what WHSmith is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific examples of how you've contributed to a positive customer experience in past roles, and express your enthusiasm for working at WHSmith.
Prepare for References: Since the role requires 5 years of continuous references, gather your employment and education history in advance. Ensure there are no gaps and that you can provide reliable contacts who can vouch for your experience and character.
Highlight Adaptability: In your application, emphasise your adaptability and motivation to meet company goals. Provide examples of how you've successfully adjusted to changing circumstances in previous jobs, which will resonate with WHSmith's focus on high standards and teamwork.
How to prepare for a job interview at Funky Pigeon
✨Show Your Customer Service Skills
As a Cash and Admin Sales Assistant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing a great experience.
✨Demonstrate Teamwork
Since the role involves working as part of a team, think of instances where you've successfully collaborated with colleagues. Highlight your ability to communicate effectively and support others to achieve common goals.
✨Be Ready for Questions on Adaptability
The job requires adaptability to meet company requirements. Prepare to discuss times when you've had to adjust to new situations or changes in the workplace, showcasing your flexibility and problem-solving skills.
✨Understand WHSmith's Values
Familiarise yourself with WHSmith's mission and values, especially their focus on enhancing customer journeys. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
