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For Companies At a Glance
- Tasks: Lead daily operations, build processes, and drive performance in a growing e-commerce business.
- Company: Funky Chalk, a top UK supplier in the snooker and pool industry.
- Benefits: Competitive salary, performance bonus, and clear progression opportunities.
- Why this job: Shape the future of a dynamic business with real autonomy and impact.
- Qualifications: Experience in scaling SMEs and strong commercial acumen required.
- Other info: Direct access to the Founder and potential to progress to Managing Director.
The predicted salary is between 60000 - 70000 £ per year.
Salary: £60,000 - £70,000 DOE + performance bonus
Location: Leeds (On-site, full-time)
Reports to: Founder
About Funky Chalk
Funky Chalk is a leading UK supplier in the snooker & pool industry, with our own portfolio of brands including Baize Master, Jonny 8 Ball, PRO147 and Kudos. We sell across our own webstores and major marketplaces, serving both retail and B2B trade customers. We’re an operationally driven, owner‑led business with a strong product range, loyal customers, and big ambitions for the next phase of growth. We’re investing in better systems, stronger stock, tighter service delivery, and a more scalable operating rhythm.
The Opportunity
We’re hiring a hands‑on, high‑calibre General Manager to take day‑to‑day ownership of the business — bringing structure, pace and accountability across operations, stock, service delivery, people performance and supplier outcomes. This is not a corporate ‘reporting‑only’ GM role. You’ll be close to the detail, lead from the front, and build a high‑performing team that delivers consistently day in, day out. You’ll work directly with the Founder as a trusted second‑in‑command, translating vision into clear priorities, measurable KPIs, and consistent execution. As the business scales, this role is expected to evolve into a broader leadership position with increased commercial ownership — with genuine opportunity for the right candidate to progress toward Managing Director level.
E- commerce General Manager Key Responsibilities
- Own the day‑to‑day running of the business: pace, priorities, standards, delivery
- Build and embed scalable processes, SOPs and operating rhythms
- Recruit, lead and develop the team through growth and warehouse discipline through strong WMS adoption
- Improve fulfilment speed and accuracy across all channels (retail + trade)
- Own supplier performance and purchasing discipline to improve availability and margin
- Maintain strong commercial and financial grip (KPIs, cost control, cashflow awareness)
- Drive sales, marketing and margin by aligning activity with stock and capacity
About You
Essential
- Scaled an owner‑led SME through growth (hiring, structure, performance)
- Senior GM / Ops Lead / Site Lead in e‑commerce, distribution or multi‑channel retail
- Strong commercial/financial grip (budgets, costs, margin, cashflow awareness)
- Understands Shopify/Amazon/eBay ops drivers (non‑technical)
- Builds process, standards and accountability without bureaucracy
Personal
- Hands‑on, systems‑minded, commercially sharp, calm under pressure
- Trusted #2 who can run the operational heartbeat day‑to‑day
Desirable
- Snooker/pool/cue sports interest (bonus, not essential)
What E- commerce General Manager will get
- A true leadership role with real autonomy to improve performance and build structure
- Direct access to the Founder and the ability to shape how the business runs day‑to‑day
- Clear progression potential as the company grows — increased commercial ownership over time, with the opportunity to progress toward Managing Director level
How to Apply
Apply via CV Library with your CV and a short note covering:
- Why you’re a strong fit for a hands‑on GM role in an SME e‑commerce/distribution business, and
- One example of how you improved performance in a growing business (people, process, systems or commercial), and the measurable result
E- Commerce General Manager in London employer: Funky Chalk LTD
Contact Detail:
Funky Chalk LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E- Commerce General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the e-commerce space. Attend industry events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, come prepared with examples of how you've driven performance in previous roles. Use metrics to back up your claims – numbers speak volumes!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Research companies you admire, like Funky Chalk, and reach out directly. Express your interest in their growth and how you can contribute. A personal touch can make all the difference.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in the role and the company. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace E- Commerce General Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of E-Commerce General Manager. Highlight your experience in scaling businesses and managing teams, as well as any specific achievements that align with Funky Chalk's goals.
Craft a Compelling Cover Note: In your cover note, be sure to explain why you're the perfect fit for this hands-on role. Share a specific example of how you've improved performance in a previous position, focusing on measurable results to back up your claims.
Show Your Passion: Let your enthusiasm for the snooker and pool industry shine through! Even if it's not essential, showing a genuine interest can set you apart from other candidates and demonstrate your commitment to the role.
Apply Through Our Website: We encourage you to apply via our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Funky Chalk LTD
✨Know Your Numbers
As an E-Commerce General Manager, you'll need to demonstrate a strong grip on commercial and financial metrics. Brush up on your understanding of budgets, costs, margins, and cash flow. Be ready to discuss how you've managed these in previous roles and how you can apply that knowledge at Funky Chalk.
✨Showcase Your Hands-On Experience
This role is all about being operationally driven. Prepare examples from your past where you've taken charge of day-to-day operations, built scalable processes, or improved fulfilment speed. Highlight specific achievements that showcase your ability to lead from the front and drive performance.
✨Understand the E-Commerce Landscape
Funky Chalk operates across various platforms like Shopify, Amazon, and eBay. Familiarise yourself with the operational drivers of these platforms, even if you're not technical. Being able to speak confidently about how these systems work will show that you're ready to hit the ground running.
✨Align with the Company Vision
The role involves translating the founder's vision into actionable priorities. Before the interview, think about how you can align your leadership style and operational strategies with Funky Chalk's ambitions for growth. Be prepared to discuss how you can contribute to building a high-performing team that meets those goals.
