Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations, build scalable processes, and drive team performance in a growing e-commerce business.
- Company: Funky Chalk, a top UK supplier in the snooker & pool industry with ambitious growth plans.
- Benefits: Competitive salary, performance bonus, and direct access to the Founder for impactful leadership.
- Why this job: Shape the future of a dynamic business and progress towards Managing Director level.
- Qualifications: Experience scaling owner-led SMEs and strong commercial/financial acumen required.
- Other info: Hands-on role with real autonomy and clear progression potential.
The predicted salary is between 60000 - 70000 £ per year.
Salary: £60,000 - £70,000 DOE + performance bonus
Location: Leeds (On-site, full-time)
Reports to: Founder
You must have led an owner-led SME through a growth phase hiring, improving structure, and maintaining performance while scaling.
About Funky Chalk
Funky Chalk is a leading UK supplier in the snooker & pool industry, with our own portfolio of brands including Baize Master, Jonny 8 Ball, PRO147 and Kudos. We sell across our own webstores and major marketplaces, serving both retail and B2B trade customers. We are an operationally driven, owner-led business with a strong product range, loyal customers, and big ambitions for the next phase of growth. We are investing in better systems, stronger stock control, tighter service delivery, and a more scalable operating rhythm.
The Opportunity
We are hiring a hands-on, high-calibre General Manager to take day-to-day ownership of the business bringing structure, pace and accountability across operations, stock, service delivery, people performance and supplier outcomes. This is not a corporate reporting-only GM role. You will be close to the detail, lead from the front, and build a high-performing team that delivers consistently day in, day out. You will work directly with the Founder as a trusted second-in-command, translating vision into clear priorities, measurable KPIs, and consistent execution. As the business scales, this role is expected to evolve into a broader leadership position with increased commercial ownership with genuine opportunity for the right candidate to progress toward Managing Director level.
Key Responsibilities
- Own the day-to-day running of the business: pace, priorities, standards, delivery
- Build and embed scalable processes, SOPs and operating rhythms
- Recruit, lead and develop the team through growth
- Drive stock accuracy and warehouse discipline through strong WMS adoption
- Improve fulfilment speed and accuracy across all channels (retail + trade)
- Own supplier performance and purchasing discipline to improve availability and margin
- Maintain strong commercial and financial grip (KPIs, cost control, cashflow awareness)
- Drive sales, marketing and margin by aligning activity with stock and capacity
About You
Essential
- Scaled an owner-led SME through growth (hiring, structure, performance)
- Senior GM / Ops Lead / Site Lead in e-commerce, distribution or multi-channel retail
- Strong commercial/financial grip (budgets, costs, margin, cashflow awareness)
- Understands Shopify/Amazon/eBay ops drivers (non-technical)
- Builds process, standards and accountability without bureaucracy
Personal
- Hands-on, systems-minded, commercially sharp, calm under pressure
- Trusted who can run the operational heartbeat day-to-day
Desirable
- Snooker/pool/cue sports interest (bonus, not essential)
What You’ll Get
- A true leadership role with real autonomy to improve performance and build structure
- Direct access to the Founder and the ability to shape how the business runs day-to-day
- Clear progression potential as the company grows increased commercial ownership over time, with the opportunity to progress toward Managing Director level
How to Apply
Apply via CV Library with your CV and a short note covering:
- Why you’re a strong fit for a hands-on GM role in an SME e-commerce/distribution business
- One example of how you improved performance in a growing business (people, process, systems or commercial), and the measurable result.
General Manager - E-commerce & Operations (Owner-Led SME) in England employer: Funky Chalk LTD
Contact Detail:
Funky Chalk LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - E-commerce & Operations (Owner-Led SME) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce and operations space. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching Funky Chalk and its competitors. Understand their products and market position. We want to see that you’re genuinely interested in the company and ready to hit the ground running with ideas on how to improve performance.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, focus on specific examples where you’ve led teams through growth phases. We love hearing about measurable results, so bring those numbers to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining Funky Chalk and ready to take on the challenge of being our next General Manager.
We think you need these skills to ace General Manager - E-commerce & Operations (Owner-Led SME) in England
Some tips for your application 🫡
Show Us Your Hands-On Experience: When you're writing your application, make sure to highlight your hands-on experience in leading an owner-led SME. We want to see how you've driven growth and improved performance, so share specific examples that demonstrate your impact.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a strong fit for the role. Remember, we’re looking for someone who can communicate effectively!
Highlight Measurable Results: In your note, don’t just tell us about your achievements—show us the numbers! We love seeing measurable results, so include specifics about how you improved performance in previous roles, whether it was through people, processes, or systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Funky Chalk LTD
✨Know Your Numbers
Before the interview, brush up on your financial acumen. Be ready to discuss budgets, margins, and cash flow management. This role demands a strong commercial grip, so having specific examples of how you've improved financial performance in previous roles will really impress.
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading teams through growth phases. Highlight your hands-on approach and how you’ve built high-performing teams. Use specific examples that demonstrate your ability to recruit, develop, and maintain accountability within your team.
✨Understand E-commerce Operations
Familiarise yourself with the operational drivers of e-commerce platforms like Shopify, Amazon, and eBay. Be ready to discuss how you’ve optimised processes in these areas before, as this knowledge is crucial for the role at Funky Chalk.
✨Align with Their Vision
Research Funky Chalk and understand their ambitions for growth. Be prepared to discuss how you can translate their vision into actionable priorities and measurable KPIs. Showing that you’re aligned with their goals will demonstrate your commitment to the role.
