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- Tasks: Support onboarding new customers and coordinate between teams for smooth operations.
- Company: Join a dynamic retail team in Hammersmith, London.
- Benefits: Flexible working options and a supportive work environment.
- Why this job: Be the key link in delivering exceptional customer service and operational excellence.
- Qualifications: Detail-oriented with strong communication and organisational skills.
- Other info: Great opportunity for career growth in a vibrant retail setting.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hammersmith, London
Working Pattern: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working
Reports To: Retail Onboarding Manager
Role Purpose
We are seeking an enthusiastic and detail-oriented Retail Onboarding Coordinator to join our team. In this role you will support the Retail Onboarding Manager in translating potential new customer requirements into operational actions, working closely with the fulfilment and operations teams to support day-to-day deliverables. The role will also support administrative activities across all Onboarding activities, acting as a conduit between commercial and operational teams. You will manage communications across all departments while maintaining excellent organisational skills. A key function is to ensure all new accounts are onboarded within service level agreements, provide exceptional customer service and document key.
Retail Onboarding Coordinator in London employer: Funko
Contact Detail:
Funko Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Onboarding Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work in onboarding or operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want to see how you fit into our team, so think about how your skills align with our mission and how you can contribute to exceptional customer service.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. We love candidates who can juggle responsibilities while keeping everything on track.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Retail Onboarding Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Onboarding Coordinator role. Highlight any relevant experience in customer service or operations, as we love to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background aligns with our needs. We want to see your personality come through, so don’t hold back!
Showcase Your Organisational Skills: Since this role requires excellent organisational skills, give examples in your application of how you've successfully managed multiple tasks or projects. We appreciate candidates who can demonstrate their ability to juggle responsibilities effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Funko
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Onboarding Coordinator role. Familiarise yourself with the key responsibilities, such as supporting the Retail Onboarding Manager and managing communications across departments. This will help you demonstrate your enthusiasm and show that you're the right fit for the team.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured timely delivery, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of situations where you had to translate customer requirements into actionable steps or resolve conflicts between teams. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the onboarding process itself. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
