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- Tasks: Manage key accounts and support communications across teams while providing excellent customer service.
- Company: Funko is a vibrant company for pop culture enthusiasts, creating collectibles that fans love.
- Benefits: Enjoy competitive pay, full benefits, a 401(K) plan with matching, and a creative work environment.
- Why this job: Join a fun team, build relationships, and thrive in a culture that celebrates creativity and pop culture.
- Qualifications: Fluent in French and English, with strong organisational skills and proficiency in Microsoft Office 365.
- Other info: This role requires a proactive attitude and the ability to work at pace in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Role Purpose: The Key Account Coordinator manages mass customers and operational transactions in partnership with the Team Leader, Key Accounts and Senior Manager, Key Accounts. The role involves supporting communications across all functions, especially commercial and operations, assisting with sales project administration, tracking delivery status, and resolving discrepancies. The coordinator provides excellent customer service and manages administrative functions for designated accounts.
What You’ll Do:
- Support accounts by fielding account-specific calls and emails, developing relationships with key clients in the French market.
- Maintain open order workbook, linking with operations and accounts teams.
- Provide sales data analysis and weekly reporting to Sales Manager and customers.
- Collaborate with Marketing and Planning teams on execution and delivery of initiatives.
- Communicate pricing changes to the Sales Manager.
- Attend sales meetings and conference calls.
- Maintain accurate records and information reflecting Funko details.
- Ensure high customer service standards when resolving queries.
- Provide administrative support for ad-hoc requests.
- Participate in product and brand training for new and existing lines.
What You’ll Bring:
- Understanding of customer logistics needs and vendor compliance.
- Ability to build and maintain relationships with customers, retail partners, and internal teams.
- Proficiency in Microsoft Office 365, especially Excel.
- Strong organizational and prioritization skills.
- Team-oriented attitude.
- Attention to detail.
- Discretion with confidential information.
- Proactive and able to work at pace.
- Excellent communication skills in French and English.
What Funko Offers: Funko provides a competitive compensation package with full benefits and a 401(K) plan with company matching. We foster a creative work environment where pop culture lovers thrive.
Key Account Coordinator, French speaking employer: Funko
Contact Detail:
Funko Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator, French speaking
✨Tip Number 1
Brush up on your French communication skills! Since this role requires excellent communication in both French and English, practice speaking and writing in French to ensure you can confidently engage with clients and colleagues.
✨Tip Number 2
Familiarise yourself with Funko's products and brand culture. Understanding their pop culture focus will help you connect better with clients and demonstrate your enthusiasm for the role during interviews.
✨Tip Number 3
Network with current or former employees of Funko. Reach out on LinkedIn or other platforms to gain insights about the company culture and expectations for the Key Account Coordinator role.
✨Tip Number 4
Prepare to discuss your organisational skills and experience with customer service. Think of specific examples where you've successfully managed accounts or resolved customer queries, as these will be key in demonstrating your fit for the role.
We think you need these skills to ace Key Account Coordinator, French speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Key Account Coordinator role. Emphasise your proficiency in both French and English, as well as any experience in customer service or account management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed accounts or improved customer relationships in the past, particularly in a French-speaking context.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office 365, especially Excel, be sure to mention any relevant technical skills or experiences. If you have experience with data analysis or reporting, include that as well.
Showcase Your Communication Skills: In your application, demonstrate your excellent communication skills by using clear and concise language. Consider including examples of how you've effectively communicated with clients or teams in both French and English.
How to prepare for a job interview at Funko
✨Brush Up on Your French
Since the role requires excellent communication skills in French, make sure to practice your language skills before the interview. Be prepared to answer questions and discuss your experience in French to demonstrate your fluency.
✨Know Funko Inside Out
Research Funko's products, culture, and recent news. Understanding their brand and how they operate will help you tailor your answers and show genuine interest in the company during the interview.
✨Highlight Your Organisational Skills
The role demands strong organisational and prioritisation skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, showcasing your ability to stay organised under pressure.
✨Prepare for Customer Service Scenarios
As customer service is a key part of the role, think of situations where you've resolved customer queries or built relationships with clients. Be ready to discuss these experiences and how they relate to the responsibilities of the Key Account Coordinator.
