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- Tasks: Manage accounts, reduce bad debt, and ensure timely payments.
- Company: Join a dynamic team focused on financial success in the FMCG industry.
- Benefits: Gain valuable experience, work with a supportive team, and develop your skills.
- Why this job: Perfect for those who thrive in fast-paced environments and love building relationships.
- Qualifications: Experience in Credit Control and strong IT skills, especially Excel.
- Other info: Opportunity to work unsupervised and take ownership of your tasks.
The predicted salary is between 28800 - 43200 £ per year.
The purpose of this role, through active account management, is to limit the company’s exposure to bad debt. This role holder will work within a team of Credit Controllers to meet monthly debt reduction targets and reduce debtor days. Reporting into (and receiving daily support from) the Credit Control Team Leader and AR Manager, you will have full end to end ownership on a mixed currency ledger and include Key Accounts. Building excellent relationships with both your internal and external customers is paramount in the success of this role.
What You’ll Do:
- Reconciling EMEA ledger.
- Daily allocation of payments in a timely manner.
- Allocating of credits where applicable.
- Dealing with daily queries, i.e., copy invoices and POD\’s.
- Manage release of orders to balance credit risk vs supporting business growth.
- Ensuring invoices are uploaded in a timely manner to assist with cashflow.
- Reconcile chargebacks and forward all necessary credits for approval.
- Liaising with departments internally.
- Weekly statements to customers.
- Reducing bad debt on ledger.
- Upload of EDI (where applicable).
- Ensuring timely payments from customers.
- Daily contact via email, portal, and telephone with customers.
- Following internal processes and controls (SOX Compliance).
- Chasing overdue debt.
- Updating systems and shared spreadsheets.
- Taking payments over the phone from customers.
- Ability to work unsupervised.
What You’ll Bring:
- Experience working in Credit Control, ideally within an FMCG industry.
- Experience with the Amazon Central Supplier system an advantage.
- Excellent IT skills including intermediate Excel.
- Experience of an EMEA ledger.
- EDI experience.
- Experience in working towards targets.
- Open to change and new ways of working.
- Excellent customer service skills.
- Takes prompt actions to deliver results and support the team when required.
- Ambitious, driven and focused with a can-do attitude.
- Excellent verbal and written communication skills.
- The ability to listen and interpret information, but also challenge the status quo.
- A highly organized and proactive approach to work.
- Able to prioritize workload and respond to multiple deadlines and tasks.
- Able to assess information, quality orientation, speed, and accuracy.
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Credit Controller 1 year contract employer: Funko
Contact Detail:
Funko Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller 1 year contract
✨Tip Number 1
Familiarize yourself with the EMEA ledger and the specific challenges it presents. Understanding regional differences in credit control can give you an edge during interviews.
✨Tip Number 2
Highlight your experience with the Amazon Central Supplier system if you have it. This knowledge can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully managed client relationships in the past. This is crucial for building rapport with both internal and external customers.
✨Tip Number 4
Be ready to discuss how you prioritize tasks and manage deadlines. The ability to juggle multiple responsibilities is key in this role, so come prepared with specific strategies you've used in previous positions.
We think you need these skills to ace Credit Controller 1 year contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Credit Control, especially within the FMCG industry. Emphasize your skills in managing EMEA ledgers and any experience with the Amazon Central Supplier system.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your proactive approach aligns with the company's goals. Mention specific examples of how you've successfully reduced bad debt or improved cash flow in previous roles.
Highlight IT Skills: Since excellent IT skills are crucial for this position, make sure to detail your proficiency in Excel and any experience with EDI systems. Provide examples of how you've used these skills to enhance efficiency in your previous jobs.
Showcase Communication Skills: Given the importance of building relationships with customers, include examples in your application that demonstrate your excellent verbal and written communication skills. Highlight situations where you effectively resolved queries or managed customer expectations.
How to prepare for a job interview at Funko
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous experience in credit control, especially within the FMCG industry. Highlight specific examples where you successfully managed accounts and reduced bad debt.
✨Demonstrate Your IT Skills
Since excellent IT skills are crucial for this role, be ready to talk about your proficiency with Excel and any experience you have with EDI systems. Consider bringing examples of how you've used these tools to improve processes.
✨Emphasize Relationship Building
Building strong relationships with internal and external customers is key. Prepare to share instances where you effectively communicated with clients or colleagues to resolve issues or improve service.
✨Prepare for Target-Driven Questions
As the role involves working towards monthly debt reduction targets, think of examples that demonstrate your ability to meet goals under pressure. Be ready to discuss how you prioritize tasks and manage deadlines.
