At a Glance
- Tasks: Support sales team by managing customer queries and product information.
- Company: Join Funko, a vibrant company that values diversity and creativity.
- Benefits: Flexible working hours, competitive salary, and a fun work environment.
- Other info: Opportunity to grow in a supportive and inclusive workplace.
- Why this job: Be part of a dynamic team and enhance customer experiences with exciting products.
- Qualifications: Fluent in Polish and English, with strong communication and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
- WORKING PATTERN: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working
- REPORTS TO: Team Leader, Sales Support
- Role Purpose
The Sales Coordinator handles all customers in partnership with designated members of the sales team in fielding incoming account-specific queries.
This role holder will be expected to support communications between the sales team and customers.
What You’ll Do
- In-depth product setupinformation: providing all customers with the detail they need on Funko products and categories.
- Product image management: ensuring key customers are receiving images promptly and correctly.
- Catalogue management.
- Supplying test certificates as available/required.
- Developing and maintaining strong working relationships with customers, retail partners, peers and other departments.
- Participation in product/brand knowledge training to learn about new and existing product lines.
- Ensuring the highest level of customer service resulting in increased productivity and achieving quarterly incentive goals.
- Assisting with enquiries regarding client products and timelines.
- Attending account sales meetings both internally/externally and conference calls where applicable.
- MUST BE FLUENT IN POLISH
What You’ll Bring
- Excellent written and verbal communication skills in English and Polish.
- Passionate about the customer experience.
- Working knowledge of Microsoft Office 365 package(s) and Excel (including V-Lookups and X-Lookups).
- Excellent organisational skills and ability to prioritize.
- Demonstrates a ‘team player’ ethic.
- Fantastic attention to detail.
- Ability to work with confidential information and remain discreet at all times.
- Good relationship builder with internal and external stakeholders.
- Driven, pro-active and works at pace.
- Ability to ‘think out of the box’ with a hands-on mentality.
Funko is an equal-opportunity employer.
We know that every superhero has a unique origin story and the diversity of these stories enrich what we do.
All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin, or disability status.
The above statements are intended to describe the general nature and level of work being performed by this role holder.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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Sales Coordinator, CEE employer: Funko, Inc.
Funko is an exceptional employer located in the vibrant area of Hammersmith, London, offering a dynamic work culture that values diversity and collaboration. Employees enjoy flexible working arrangements and are encouraged to grow through training and development opportunities, all while being part of a passionate team dedicated to delivering outstanding customer experiences. With a focus on innovation and teamwork, Funko provides a unique environment where every employee's contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator, CEE
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Coordinator, CEE at Funko, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Funko, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Coordinator, CEE. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Coordinator, CEE
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Funko, Inc.:When writing your cover letter, make sure to tailor your message specifically for Funko, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Funko, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Funko, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Funko, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Funko, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
