At a Glance
- Tasks: Support families during difficult times and assist in funeral services with compassion.
- Company: Join a caring team at Joseph Poots & Son Funeral Directors, part of Funeral Partners.
- Benefits: Competitive pay, flexible hours, training, and 23 days annual leave plus bank holidays.
- Why this job: Make a meaningful impact in your community while gaining valuable experience.
- Qualifications: Full driving licence and a compassionate attitude are essential.
- Other info: Opportunities for career progression and industry-recognised qualifications.
£12.975 to £13,350 per annum
Working Pattern: Variable Hours On Call/Overnight Out of Hours Rota
About Us
We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.
The Opportunity
Based at Joseph Poots & Son Funeral Directors - Portadown, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey. In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly. Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments. Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.
What We Offer
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
- 23 days annual leave, increasing to 26 days with service, plus bank holidays (pro-rata)
- An opportunity to join our Annual Reward Scheme
- Life Assurance
- Pension
- Family and friends discounts
- Christmas vouchers
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You
You may have worked in the Funeral industry for many years or maybe you're looking for a new challenge. For us it's more important that you have the right skills and attributes because we will give you all the training you need. Candidate will need to be flexible, you will be required to work On Call/Overnight Out of Hours Rota every other week.
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team for any assistance.
Funeral Service Operative - Part Time - (20 hours per week) - County Armagh, Northern Ireland in Craigavon employer: Funeral Services Northern Ireland LTD
Contact Detail:
Funeral Services Northern Ireland LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative - Part Time - (20 hours per week) - County Armagh, Northern Ireland in Craigavon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Joseph Poots & Son Funeral Directors. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Funeral Service Operative, you'll be dealing with families during tough times. Think about how you can demonstrate empathy and professionalism in your responses during the interview. Role-play with a friend if you need to!
✨Tip Number 3
Be ready for the unexpected! The role involves being on-call and working variable hours, so be prepared to discuss your flexibility and availability. Highlight any previous experience where you've had to adapt quickly to changing situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Funeral Service Operative - Part Time - (20 hours per week) - County Armagh, Northern Ireland in Craigavon
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application: Make sure to customise your application for the Funeral Service Operative position. Highlight any relevant experience or skills that match what we’re looking for, especially in customer service and flexibility.
Show Your Commitment: We value dedication, so mention any previous roles where you've shown commitment or gone the extra mile. This will help us see how you can contribute to our team and support families during their difficult times.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Funeral Services Northern Ireland LTD
✨Understand the Role
Before your interview, take some time to really understand what a Funeral Service Operative does. Familiarise yourself with the responsibilities mentioned in the job description, like providing reassurance to families and participating in funeral services. This will help you articulate how your skills align with their needs.
✨Show Empathy and Professionalism
In this line of work, empathy is key. During the interview, demonstrate your ability to handle sensitive situations with care. Share examples from your past experiences where you've shown compassion and professionalism, as this will resonate well with the interviewers.
✨Prepare for Practical Questions
Expect questions that assess your practical skills, especially around driving and working on-call. Be ready to discuss your driving experience and any relevant scenarios where you've had to be flexible or work under pressure. This shows you're prepared for the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they support staff in challenging situations. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.