At a Glance
- Tasks: Support families during difficult times and assist in funeral services.
- Company: Join Diamond & Son Funeral Directors, part of a leading family in the funeral industry.
- Benefits: Enjoy flexible working, comprehensive training, and 23 days annual leave plus bank holidays.
- Why this job: Make a meaningful impact while developing skills in a supportive team environment.
- Qualifications: No prior experience needed; just bring your compassion and willingness to learn.
- Other info: Opportunities for career progression into roles like Funeral Director.
The predicted salary is between 22700 - 27950 £ per year.
Diamond & Son Funeral Directors - Lymington SO41 9DN
£27,200 to £27,950 per annum
About Us
We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.
The Opportunity
Based at Diamond & Son Funeral Directors - Lymington, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey.
In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly. Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments.
Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.
What We Offer
Working in one of our local Funeral Partners’ Branches you’ll enjoy the satisfaction of working within a small local team alongside all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
In addition to your salary, you will also receive:
- 23 days annual leave, increasing to 26 days with service, plus bank holidays
- An opportunity to join our Annual Reward Scheme
- Life Assurance
- Pension
- Family and friends discounts
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You
You may have worked in the Funeral industry for many years or maybe you’re looking for a new challenge. For us it’s more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success.
Salary includes Weighting Allowance of £1,250 per annum.
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Funeral Service Operative employer: Funeral Partners
Contact Detail:
Funeral Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative
✨Tip Number 1
Familiarise yourself with the values and mission of Diamond & Son Funeral Directors. Understanding their commitment to providing a sensitive and professional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any experience you have in customer service or roles that require empathy and compassion. Being a Funeral Service Operative is about supporting families during difficult times, so showcasing your interpersonal skills can set you apart.
✨Tip Number 3
Prepare to discuss your ability to work as part of a team. Since the role involves collaboration with others, sharing examples of how you've successfully worked in teams before can demonstrate your suitability for the position.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to be on-call. The role requires adaptability, so expressing your readiness to take on varied shifts and responsibilities will show your commitment to the job.
We think you need these skills to ace Funeral Service Operative
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Funeral Service Operative. Familiarise yourself with the duties mentioned in the job description, such as providing reassurance to families and participating in funeral services.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous work in customer service or similar environments, as well as your ability to handle sensitive situations.
Craft a Personal Statement: Write a personal statement that reflects your understanding of the funeral service industry and your commitment to providing compassionate care. Share why you want to work for Diamond & Son Funeral Directors specifically.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Funeral Partners
✨Show Empathy and Compassion
As a Funeral Service Operative, you'll be dealing with families during difficult times. It's crucial to demonstrate empathy and compassion during your interview. Share any relevant experiences where you've provided support or comfort to others, as this will show that you understand the emotional aspects of the role.
✨Highlight Teamwork Skills
This role requires working closely with a team. Be prepared to discuss your experience in collaborative environments. Provide examples of how you've contributed to a team’s success, especially in high-pressure situations, to illustrate your ability to work well with others.
✨Discuss Your Attention to Detail
Attention to detail is vital in this profession, from preparing the deceased to ensuring funeral services run smoothly. During the interview, mention specific instances where your attention to detail made a difference, whether in previous jobs or personal experiences.
✨Prepare for Practical Questions
Expect practical questions related to the duties of a Funeral Service Operative, such as handling sensitive situations or managing logistics during a service. Think about how you would approach these scenarios and be ready to articulate your thought process clearly.