Funeral Service Operative

Funeral Service Operative

Richmond Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families during difficult times and assist in funeral services.
  • Company: Join a caring team at John Blenkiron & Sons, part of Funeral Partners.
  • Benefits: Enjoy flexible working, comprehensive training, and 23 days annual leave plus bank holidays.
  • Why this job: Make a meaningful impact while developing skills in a supportive environment.
  • Qualifications: A full driving licence is required; no prior experience necessary.
  • Other info: Opportunities for career progression into roles like Funeral Director.

The predicted salary is between 24000 - 36000 £ per year.

About Us

We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.

The Opportunity

Based at John Blenkiron & Sons Funeral Directors - Richmond, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey.

In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly. Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments.

Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.

What We Offer

Working in one of our local Funeral Partners’ Branches you’ll enjoy the satisfaction of working within a small local team alongside all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:

  • Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
  • Full uniform
  • Opportunities to work within the local community
  • Reward and recognition scheme
  • Regular feedback surveys and opportunities to join project group
  • Employee assistance service

In addition to your salary, you will also receive:

  • 23 days annual leave, increasing to 26 days with service, plus bank holidays
  • An opportunity to join our Annual Reward Scheme
  • Life Assurance
  • Pension
  • Family and friends discounts
  • Cycle to Work Scheme
  • Eye care
  • Refer a friend scheme

About You

You may have worked in the Funeral industry for many years or maybe you’re looking for a new challenge. For us it’s more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success.

Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Funeral Service Operative employer: Funeral Partners

At John Blenkiron & Sons Funeral Directors in Richmond, we pride ourselves on fostering a supportive and compassionate work environment where our Funeral Service Operatives play a crucial role in providing comfort to families during their most difficult times. With comprehensive training, opportunities for career progression, and a range of employee benefits including flexible working hours and a rewarding recognition scheme, we ensure that our team members feel valued and empowered to make a meaningful impact in the community.
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Contact Detail:

Funeral Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Service Operative

✨Tip Number 1

Familiarise yourself with the values and mission of John Blenkiron & Sons Funeral Directors. Understanding their commitment to providing sensitive and professional service will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight any experience you have in customer service or roles that require empathy and compassion. This is crucial in the funeral industry, as you'll be dealing with families during difficult times.

✨Tip Number 3

Prepare to discuss your ability to work as part of a team. Since the role involves collaboration with others, showcasing your teamwork skills can set you apart from other candidates.

✨Tip Number 4

Be ready to demonstrate your flexibility and willingness to take on various tasks, including being on-call. This shows your commitment to the role and readiness to support the team whenever needed.

We think you need these skills to ace Funeral Service Operative

Empathy
Communication Skills
Attention to Detail
Teamwork
Calmness Under Pressure
Driving Licence
Organisational Skills
Discretion and Confidentiality
Physical Stamina
Problem-Solving Skills
Customer Service Skills
Adaptability
Time Management
Compassion

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand the responsibilities of a Funeral Service Operative. Familiarise yourself with the duties mentioned in the job description, such as providing reassurance to families and participating in funeral services.

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous work in customer service or similar environments, as well as your ability to handle sensitive situations.

Craft a Personal Statement: Write a personal statement that reflects your understanding of the funeral industry and your commitment to providing compassionate care. Share why you want to work for John Blenkiron & Sons and how you can contribute to their team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in this line of work.

How to prepare for a job interview at Funeral Partners

✨Show Empathy and Compassion

As a Funeral Service Operative, you'll be dealing with families during a sensitive time. It's crucial to demonstrate empathy and compassion during the interview. Share any relevant experiences where you've supported others in difficult situations.

✨Highlight Teamwork Skills

This role requires working closely with a team. Be prepared to discuss your experience in collaborative environments. Mention specific examples of how you've contributed to a team's success or handled challenges together.

✨Demonstrate Attention to Detail

The nature of this job demands a high level of attention to detail. During the interview, provide examples of how you've ensured accuracy and thoroughness in your previous roles, especially in tasks that require precision.

✨Prepare for Practical Questions

Expect questions that assess your ability to handle the physical and emotional demands of the job. Think about scenarios you might face as a Funeral Service Operative and how you would respond. This will show your readiness for the role.

Funeral Service Operative
Funeral Partners
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  • Funeral Service Operative

    Richmond
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-07

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    Funeral Partners

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