At a Glance
- Tasks: Manage scheduling and coordination to ensure top-notch client service and operational efficiency.
- Company: Join a leading funeral service provider with a strong community focus.
- Benefits: Enjoy flexible working, comprehensive training, and a rewarding recognition scheme.
- Other info: Opportunities for career growth and industry-recognised qualifications.
- Why this job: Make a meaningful impact while working in a supportive local team.
- Qualifications: Full UK driving licence, IT skills, and problem-solving abilities required.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
Professional and organised, our Diary Managers are responsible for overseeing the scheduling, co-ordination and management of the diary in order to deliver the highest level of client service and operational efficiency, working alongside our team of Funeral Directors, Funeral Arrangers and Funeral Service Operatives in our Berkshire Region to ensure every little detail is just right. They co-ordinate the diary effectively to ensure the optimum use of all resources and that budgetary requirements are met. They assist with building and maintaining the image of the business within the local community, have knowledge of local customs and practices, and communicate ideas that would benefit the client and the business. They ensure compliance with company policies and procedures and act as an ambassador for the company at all times. They are also scheduled for out-of-hours and on-call rota, providing an opportunity to earn additional payments.
Qualifications
You will need a Full UK manual driving licence, excellent IT skills including Microsoft Office (email and Word), strong numeracy and literacy skills, and proven problem‑solving abilities. Ideally you will have funeral industry experience, experience in fleet management and logistics, and some supervisory or leadership skills. Whether you have worked in the funeral industry for many years or are looking for a new challenge, we will give you all the training you need to be a success.
We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, bringing a wealth of experience from both inside and outside the funeral industry, and we know what it means to work as a team. But don’t take our word for it – see what our people say about working for Funeral Partners.
Working in one of our local Funeral Partners’ Branches you\’ll enjoy the satisfaction of working within a small local team alongside the benefits of a much larger national company. We have family‑friendly policies and can offer flexible working as well as:
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform.
- Opportunities to work within the local community.
- Reward and recognition scheme.
- Regular feedback surveys and opportunities to join project groups.
- Employee assistance service.
Additional benefits
- 23 days annual leave, increasing to 26 days with service, plus bank holidays.
- An opportunity to join our Annual Reward Scheme.
- Life assurance.
- Pension.
- Family and friends discounts.
- Christmas vouchers.
- Eye care.
- Refer a friend scheme.
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Diary Manager - South East, UK employer: Funeral Partners
Contact Detail:
Funeral Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diary Manager - South East, UK
✨Tip Number 1
Network like a pro! Reach out to people in the funeral industry or related fields. Attend local events or join online groups to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your organisational prowess and problem-solving abilities during interviews. Use real-life examples to highlight how you've managed schedules or resolved issues in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like Funeral Partners, and express your interest. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Keep it local! Familiarise yourself with the customs and practices of the area where you want to work. This knowledge will not only help you stand out but also show that you’re genuinely interested in serving the community.
We think you need these skills to ace Diary Manager - South East, UK
Some tips for your application 🫡
Show Your Organisational Skills: As a Diary Manager, being organised is key! Make sure your application highlights any experience you have in scheduling or managing diaries. Use specific examples to show how you’ve kept things running smoothly in the past.
Tailor Your CV and Cover Letter: Don’t just send out the same CV everywhere. Tailor it to fit this role! Mention your IT skills, problem-solving abilities, and any relevant experience in the funeral industry. We want to see how you can bring value to our team!
Be Professional Yet Personal: While we love professionalism, don’t forget to let your personality shine through! Share why you’re passionate about this role and how you connect with the values of our company. It helps us see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Funeral Partners
✨Know Your Diary Management
Familiarise yourself with the key responsibilities of a Diary Manager. Understand how scheduling and coordination play a vital role in client service and operational efficiency. Be ready to discuss your experience in managing diaries or similar tasks, and how you can ensure every detail is just right.
✨Showcase Your IT Skills
Since excellent IT skills are crucial for this role, brush up on Microsoft Office, especially Word and email functionalities. Prepare to demonstrate your proficiency during the interview, perhaps by discussing how you've used these tools in past roles to enhance productivity or communication.
✨Understand Local Customs
Having knowledge of local customs and practices is essential. Research the community you’ll be serving and be prepared to share insights on how you can incorporate this understanding into your work. This shows that you’re not just a fit for the role but also for the community.
✨Emphasise Teamwork and Leadership
As a Diary Manager, you'll be working closely with a team. Highlight any supervisory or leadership experience you have, even if it’s from outside the funeral industry. Share examples of how you’ve successfully collaborated with others to achieve common goals, as teamwork is key in this role.