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- Tasks: Support families during difficult times by bringing loved ones into our care overnight.
- Company: Join James Brown Funeral Directors, a compassionate team serving communities since 1904.
- Benefits: Earn £35.39 per night plus £38.00 per call-out, with flexible hours perfect for students.
- Other info: Enjoy comprehensive training, career development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience and training.
- Qualifications: Calm, dependable individuals with a full UK driving licence and good communication skills.
The predicted salary is between 35 - 38 £ per hour.
£35.39 per night plus removal fee of £38.00 per call-out attended Saturday – Sunday- 8:00pm and 8:00am.
About Us
At James Brown Funeral Directors, we are proud to have been serving our local communities with care, compassion, and professionalism since 1904. As part of Funeral Partners, we are committed to setting the highest standards within the profession and supporting families at the most difficult times in their lives. Our people are at the heart of everything we do. We work as a team, supporting one another to deliver a respectful and dignified service to every family in our care.
The Opportunity
We are looking for a compassionate and reliable individual to join us as an Out of Hours Funeral Service Operative, supporting our on-call rota. This is a unique and flexible role focused solely on bringing loved ones into our care when a death occurs out of hours. You will often be the first point of contact for families during difficult times, so professionalism, empathy, and discretion are essential. Unlike a full-time Funeral Service Operative role, this position is dedicated exclusively to overnight, on-call work, with no daytime or weekend commitments required.
Working Pattern
- On-call between 8:00pm and 8:00am, Saturday to Sunday only
- Minimum commitment of one Saturday & Sunday in every 4 week period
- Shifts can be worked one weekend consecutively or across different weekends
- You are not required to remain on site – simply be available to attend when needed
This flexibility makes the role particularly suitable for students or individuals with other work or daytime commitments.
Key Responsibilities
- Responding to out-of-hours calls when required
- Bringing the deceased into our care with dignity and respect
- Supporting families in a calm, compassionate, and professional manner
- Driving company vehicles (full UK licence required)
- Ensuring all procedures are carried out sensitively and in line with company standards
What We Offer
- Standby payment: £35.39 per night (paid whether called out or not)
- Plus a Removal fee: £38.00 per call-out attended
- You’ll enjoy the satisfaction of working within a small local team alongside the all the benefits of a much larger national company.
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
In addition to your salary, you will also receive:
- Holiday pay
- Life Assurance
- Pension
- Family and friends discounts
- Christmas vouchers
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You
We are looking for someone who:
- Is calm, dependable, and able to respond promptly when on call
- Has a caring and respectful approach to sensitive situations
- Can work independently during overnight hours
- Holds a full UK manual driving licence
- Has good communication and customer service skills
Previous experience in the funeral industry is not essential – full training will be provided.
About Us
We are proud to be part of the Funeral Partners family – one of the UK’s leading funeral providers. We offer a sensitive, professional service and are committed to setting new standards of excellence across the industry. Our people are at the heart of what we do. They come from all walks of life and bring with them a shared dedication to delivering exceptional care.
Any applicant who has applied within the previous six months for this role and has not been successful need not apply. Please ensure that you fully complete the online application form and include your last 5 years employment/education/gaps history, we are unable to progress applications that are not fully completed onto the next stage of the selection process.
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team on 0118 9406900 or via email Careers@funeralpartners.co.uk for any assistance.
Funeral Service Operative- Nights (Weekends) in Belfast employer: Funeral Partners
Contact Detail:
Funeral Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative- Nights (Weekends) in Belfast
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with what a Funeral Service Operative does, especially during night shifts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your empathy skills! Since you'll be dealing with families during tough times, think about how you can convey compassion and professionalism in your responses. Role-playing with a friend can help you get comfortable with this.
✨Tip Number 3
Network like a pro! Reach out to current or former employees at James Brown Funeral Directors through LinkedIn or other platforms. They can give you insider tips on the interview process and what the team values most.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Make sure to fill out all sections thoroughly to avoid any hiccups in the process.
We think you need these skills to ace Funeral Service Operative- Nights (Weekends) in Belfast
Some tips for your application 🫡
Be Thorough with Your Application: Make sure to fill out the online application form completely. We can't move forward with applications that are missing details, so include your last five years of employment and education history. It’s all about showing us who you are!
Show Your Compassion: In your written application, highlight your caring nature and ability to handle sensitive situations. This role is all about empathy, so let us know how you can bring that to the table.
Keep it Professional: Even though we want to see your personality, remember to maintain a professional tone in your application. This is a serious role, and we’re looking for someone who can represent our values with dignity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Funeral Partners
✨Understand the Role
Make sure you fully grasp what being a Funeral Service Operative entails, especially during night shifts. Familiarise yourself with the responsibilities, such as responding to calls and handling sensitive situations with care and professionalism.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to handle difficult situations with empathy. Share examples from your past experiences where you've shown compassion, as this role requires a caring approach to families in distress.
✨Highlight Your Reliability
Since this position is on-call, it's crucial to convey your dependability. Discuss your availability and commitment to being prompt when called upon, as well as any previous experiences that showcase your reliability.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewer. This shows your interest in the role and the company. You might ask about the training process or how the team supports each other during challenging times.