At a Glance
- Tasks: Manage complex client relationships and drive revenue growth across APAC.
- Company: Globally established investor services firm with a strong APAC presence.
- Benefits: Competitive salary, comprehensive health cover, 25 days leave, and hybrid working.
- Other info: Opportunity for multi-jurisdictional exposure and career advancement.
- Why this job: Own end-to-end client relationships and make a real impact in a dynamic environment.
- Qualifications: 5+ years in private equity or alternative funds with strong client service experience.
The predicted salary is between 100000 - 120000 £ per year.
A globally established investor services firm with a strong APAC presence is hiring a Client Relationship Director for its Singapore office. The firm provides fund administration, corporate services, and fiduciary solutions to private equity, alternative funds, and corporate clients across multiple jurisdictions, including Singapore, Hong Kong, Luxembourg, Cayman, and beyond. This is an active, hybrid-working seat based in the Singapore CBD.
The role sits within the Business Development and Sales department and partners closely with operational delivery teams across the platform. You walk into a defined portfolio of complex, technically demanding clients.
The Role
This is a true end-to-end client ownership seat. You are the senior point of contact for a portfolio of PE and alternative funds and corporate clients across APAC, accountable for revenue retention, deepening relationships, and identifying organic growth on the book. Day-to-day, you will:
- Own the commercial and contractual lifecycle for your portfolio — proposal preparation, fee renegotiation, scope‑creep handling, invoice validation, and cash collection.
- Drive On‑Time and In‑Full delivery across Fund Accounting, Corporate Secretary, Compliance, and Tax teams; root‑cause and remediate when delivery slips, and rebuild client trust without breaking internal relationships.
- Act as the senior advisor on technically complex matters — onboarding sophisticated high‑risk structures, navigating compliance and due diligence, and translating client needs into actionable workstreams.
- Partner with the Business Development team on conversion of new prospects in your sector, and lead multi‑department or multi‑jurisdiction proposals when the opportunity warrants it.
- Identify white space within the existing portfolio and grow the book through deeper service penetration, not just retention.
Multi‑jurisdictional structures are the norm here, not the exception. Expect to coordinate the same client across SG, HK, Lux, Cayman, and Mauritius depending on the vehicle.
What Makes You a Fit
You have probably spent at least five years in private equity or alternative funds within a fund administrator, asset manager, or peer service platform — long enough to have owned the full lifecycle of complex client relationships, not just supported them. You have seen the inside of high‑risk structures, walked through onboarding nuances with legal and compliance, and held the line on OTIF when delivery teams needed pushing.
What sets the right candidate apart:
- A track record in a senior client service or operational seat — Client Services Director, Operations Director, Head of Client Services, or equivalent at a fund administrator or corporate services platform.
- Hands‑on experience managing technically complex, high‑risk clients — including unregulated AIFs and large corporate structures — with named retention and growth accountability on your book.
- Real commercial fluency: you have written proposals, renegotiated fee schedules, validated invoices, recovered WIP, and protected margin on contracts that needed restructuring.
- Proven expertise in at least one core service line — fund administration, corporate secretary, fiduciary or trust, accounting and tax, or AIFM‑equivalent.
- Fluency in English plus a relevant Asian language (Mandarin, Japanese, Bahasa, Korean, or similar), with named clients and working scenarios in that language.
- Singapore‑based with full work rights.
- A diplomatic but firm working style — you can push back on a client or an internal team without breaking the relationship, and your default is accountability rather than blame.
Nice to have but not a deal‑breaker:
- Existing relationships with PE GPs, asset managers, and family offices in APAC.
- Experience leading multi‑jurisdiction teams (SG / HK / Lux / Cayman) on the same client.
- Working relationships with intermediaries — fund counsel, tax advisers, lawyers.
- A degree in Corporate Law, Business Administration, or a related discipline at master's level.
What is On Offer
- Competitive Director‑level base remuneration with a performance‑linked variable structure.
- Comprehensive private health and dental cover, life assurance.
- 25 days paid annual leave plus statutory public holidays, with parental and education leave.
- Hybrid working from the Singapore CBD office.
- A genuine end‑to‑end seat — revenue, relationships, commercials, and delivery quality on the same book, not split between sales and ops.
- Multi‑jurisdictional client exposure on the same accounts, with the platform reach of a global investor services firm.
APAC Client Director: Funds & Alternatives (Hybrid) in London employer: Funds Partnership Asia
Join a globally established investor services firm in Singapore, where you will thrive in a dynamic hybrid work environment that fosters collaboration and innovation. With a strong focus on employee growth, the company offers competitive remuneration, comprehensive health benefits, and generous leave policies, ensuring a healthy work-life balance. As a Client Relationship Director, you will have the opportunity to manage complex client portfolios while benefiting from the firm's extensive multi-jurisdictional reach and support from dedicated operational teams.
StudySmarter Expert Advice🤫
We think this is how you could land APAC Client Director: Funds & Alternatives (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their services, clients, and recent news. We want you to walk in confident, ready to discuss how your experience aligns with their needs, especially in managing complex client relationships.
✨Tip Number 3
Practice your pitch! You need to clearly articulate your value proposition and how you can contribute to their success. We suggest rehearsing with a friend or in front of a mirror until you feel comfortable and natural.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace APAC Client Director: Funds & Alternatives (Hybrid) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the APAC Client Director role. Highlight your experience in managing complex client relationships and any relevant achievements that align with the job description. We want to see how you fit into our world!
Showcase Your Expertise:Don’t hold back on detailing your hands-on experience with high-risk structures and fund administration. We’re looking for someone who can hit the ground running, so let us know how you've navigated compliance and due diligence in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Funds Partnership Asia
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of clients you'll be managing. Familiarise yourself with private equity and alternative funds, as well as the specific challenges they face. This will help you demonstrate your expertise and show that you're ready to take on the responsibilities of the role.
✨Showcase Your Commercial Fluency
Be prepared to discuss your experience with proposal writing, fee negotiations, and contract management. Bring examples of how you've successfully navigated complex client relationships and maintained revenue retention. This will highlight your ability to handle the commercial aspects of the role effectively.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've had to resolve issues with clients or internal teams. Be ready to explain how you managed to rebuild trust while ensuring delivery standards were met. This will showcase your diplomatic approach and ability to maintain strong relationships under pressure.
✨Prepare for Multi-Jurisdictional Scenarios
Since the role involves coordinating across multiple jurisdictions, brush up on your knowledge of the regulatory environments in Singapore, Hong Kong, Luxembourg, and Cayman. Be ready to discuss how you've managed similar situations in the past, as this will demonstrate your readiness for the complexities of the position.
