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- Tasks: Maintain platform stability, diagnose issues, and support production releases.
- Company: Fundment, a cutting-edge wealth infrastructure company transforming investment experiences.
- Benefits: Flexible hybrid work, 28 days annual leave, and a supportive team culture.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Join a dynamic team and make a real impact in the financial services sector.
- Qualifications: 8+ years in application support, strong SQL skills, and experience in regulated environments.
The predicted salary is between 60000 - 75000 £ per year.
Fundment is a scaling wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service.
As an Application Support Engineer at Fundment, you will be responsible for maintaining the stability and reliability of our platform in production. You will act as the first line of response for live issues, working to diagnose problems, stabilise systems, and keep the business operating while longer-term fixes are developed.
This role requires strong problem-solving ability, sound technical judgement, the confidence to investigate issues across the stack and provide business continuity. You will work closely with the Application Support Lead, engineering teams, and operational stakeholders to resolve incidents, improve system behaviour, and reduce recurring issues over time.
- Develop a strong understanding of Fundment platform, including core business workflows such as trading, cash movements (internal and external), and daily processing, as well as relevant regulatory processes such as pension management and trade reporting.
- Diagnose and resolve production issues by analysing logs, data and system behaviour, applying safe mitigations to restore service where possible.
- Investigate issues using SQL, logs, and system tooling to trace failures, validate system state, and identify root causes.
- Support production releases by validating readiness, monitoring behaviour post-deployment, and identifying issues early.
- Contribute to improving monitoring, alerting, and operational processes to reduce incident frequency and improve response times.
Requirements:
- 8+ years in application support, production support, or a technical operations role supporting live systems.
- Experience in financial services or regulated environments preferred.
- Confident working with SQL to investigate data issues and validate system behaviour.
- Experience using GCP log explorer and monitoring tools to diagnose production issues (e.g. Python) to automate repetitive tasks or support investigations.
- Working knowledge of APIs, basic networking concepts, and web applications.
- Familiarity with Docker, Kubernetes, and modern deployment environments is beneficial.
Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. We support our team with the flexibility to work on a hybrid basis, 3 days a week in our beautiful London office.
Full time permanent position. 28 days annual leave plus.
Application Support Engineer, SQL Server in London employer: Fundment
Contact Detail:
Fundment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer, SQL Server in London
✨Tip Number 1
Get to know the company inside out! Research Fundment's platform, its core business workflows, and the tech stack they use. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone vouch for you can make a huge difference when it comes to landing that interview.
✨Tip Number 3
Prepare for technical challenges! Brush up on your SQL skills and be ready to demonstrate your problem-solving abilities. Practising common scenarios can give you the edge during technical interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our innovative team at Fundment.
We think you need these skills to ace Application Support Engineer, SQL Server in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and the company shine through. We want to see that you’re genuinely excited about transforming the investment experience and how your skills can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with SQL, problem-solving skills, and any relevant financial services background. We love seeing how your unique experiences align with what we do at Fundment.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your technical skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fundment!
How to prepare for a job interview at Fundment
✨Know Your SQL Inside Out
As an Application Support Engineer, you'll need to be confident with SQL. Brush up on your SQL skills before the interview. Be prepared to discuss how you've used SQL to diagnose issues in the past and maybe even solve a sample problem during the interview.
✨Understand Fundment's Platform
Take the time to research Fundment and its platform. Familiarise yourself with their core business workflows like trading and cash movements. This will not only show your interest but also help you answer questions about how you can contribute to maintaining system stability.
✨Showcase Your Problem-Solving Skills
Be ready to share specific examples of how you've diagnosed and resolved production issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your strong problem-solving abilities.
✨Familiarity with Tools is Key
Since the role involves using tools like GCP log explorer and monitoring tools, make sure you’re comfortable discussing your experience with these technologies. If you’ve automated tasks using Python or worked with Docker and Kubernetes, bring those experiences into the conversation.