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- Tasks: Maintain platform stability, diagnose issues, and support production releases.
- Company: Fundment, a cutting-edge wealth infrastructure company transforming investment experiences.
- Benefits: 28 days annual leave, private health insurance, and flexible hybrid work.
- Other info: Collaborative culture with excellent career growth opportunities in a beautiful London office.
- Why this job: Join an innovative team and make a real impact in the financial services sector.
- Qualifications: 8+ years in application support, strong SQL skills, and experience in regulated environments.
The predicted salary is between 60000 - 80000 £ per year.
Fundment is a scaling wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service.
We are looking to hire an Application Support Engineer to join our outstanding engineering team. As an Application Support Engineer at Fundment, you will be responsible for maintaining the stability and reliability of our platform in production. You will act as the first line of response for live issues, working to diagnose problems, stabilise systems, and keep the business operating while longer-term fixes are developed.
This role requires strong problem-solving ability, sound technical judgement, the confidence to investigate issues across the stack and provide business continuity. You will work closely with the Application Support Lead, engineering teams, and operational stakeholders to resolve incidents, improve system behaviour, and reduce recurring issues over time.
- Develop a strong understanding of Fundment platform, including core business workflows such as trading, cash movements (internal and external), and daily processing, as well as relevant regulatory processes such as pension management and trade reporting.
- Diagnose and resolve production issues by analysing logs, data and system behaviour, applying safe mitigations to restore service where possible.
- Investigate issues using SQL, logs, and system tooling to trace failures, validate system state, and identify root causes.
- Support production releases by validating readiness, monitoring behaviour post-deployment, and identifying issues early.
- Contribute to improving monitoring, alerting, and operational processes to reduce incident frequency and improve response times.
Requirements:
- 8+ years in application support, production support, or a technical operations role supporting live systems.
- Experience in financial services or regulated environments preferred.
- Confident working with SQL to investigate data issues and validate system behaviour.
- Experience using GCP log explorer and monitoring tools to diagnose production issues (e.g. Python) to automate repetitive tasks or support investigations.
- Working knowledge of APIs, basic networking concepts, and web applications.
- Familiarity with Docker, Kubernetes, and modern deployment environments is beneficial.
Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. We support our team with the flexibility to work on a hybrid basis, 3 days a week in our beautiful London office.
Benefits:
- Full time permanent position
- 28 days annual leave plus bank holidays
- Enhanced maternity/paternity/adoption leave
- Bupa Private health insurance
- International travel insurance
- Life Assurance
- Employee Assistance Programme
We will evaluate applications within 2 weeks, video interviews will be followed by in person final interviews in Fitzrovia.
SQL Application Support Engineer in City of London employer: Fundment
Contact Detail:
Fundment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SQL Application Support Engineer in City of London
✨Tip Number 1
Get to know Fundment inside out! Familiarise yourself with their platform, core workflows, and the financial services landscape. This will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Practice your SQL skills! Since you'll be using SQL to diagnose issues, brush up on your querying abilities. Maybe even work on some sample problems or projects to showcase your expertise during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our innovative team at Fundment.
We think you need these skills to ace SQL Application Support Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with SQL, problem-solving skills, and any relevant financial services background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Fundment and how you can contribute to our mission. Be sure to mention your experience with production support and any tools you've used.
Showcase Your Technical Skills: In your application, don't forget to showcase your technical skills, especially with SQL and any experience with GCP log explorer or monitoring tools. We love seeing candidates who can dive deep into technical issues and come up with solutions!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fundment
✨Know Your SQL Inside Out
As an Application Support Engineer, you'll be diving deep into SQL to troubleshoot issues. Brush up on your SQL skills and be ready to demonstrate your ability to write queries and analyse data during the interview. Practise common scenarios where you might need to diagnose problems using SQL.
✨Understand Fundment's Platform
Familiarise yourself with Fundment's core business workflows, especially around trading and cash movements. Knowing how their platform operates will not only impress the interviewers but also help you answer questions more effectively. Research their technology stack and any recent updates or news about the company.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss past experiences where you've successfully diagnosed and resolved production issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your technical judgement and ability to maintain system stability under pressure.
✨Get Comfortable with Monitoring Tools
Since you'll be working with GCP log explorer and other monitoring tools, it’s a good idea to have some hands-on experience or at least a solid understanding of how these tools work. Be ready to talk about how you've used similar tools in the past to improve system behaviour and reduce incidents.