Funding Circle in London is seeking a Vulnerable Customer Account Manager to support customers through debt recovery with compassion. You will manage a diverse portfolio, set up structured payment plans, and connect customers with external support services.
The role emphasizes empathetic, clear communication and resilience when handling sensitive cases, including mental health challenges. A flexible, hybrid London office setup supports collaboration and growth.
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Empathetic Vulnerable Customer Account Manager employer: Fundingcircle
Funding Circle is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer comprehensive training and mentorship opportunities, allowing you to thrive in your role as a Senior SME Financing & Funding Specialist. Our hybrid working model promotes flexibility, while our commitment to innovation ensures you have access to cutting-edge tools and resources to excel in building meaningful partnerships with SME clients.
