Funding Circle is seeking a Customer Operations Executive to support the Sales and Operations Channels in London. The role is hybrid (3 days in the office) and focuses on delivering customer value that drives satisfaction.
You will handle borrower inquiries by phone or email, update the Salesforce CRM, and work with internal teams and suppliers to move loan applications through the funnel while supporting reporting and risk mitigation.
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Customer Operations Specialist - AI-Enhanced Support employer: Fundingcircle
Funding Circle is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer comprehensive training and mentorship opportunities, allowing you to thrive in your role as a Senior SME Financing & Funding Specialist. Our hybrid working model promotes flexibility, while our commitment to innovation ensures you have access to cutting-edge tools and resources to excel in building meaningful partnerships with SME clients.
