Telephone Account Manager - Home Based in London

We're on a mission to back the UK's small businesses like no one elseSmall businesses are the backbone of the economy, and we're here to help them win. We've built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. Read our Impact Report] | [See our Trustpilot]The role London (Hybrid) | 3 days in the office | 30,000 - 35,000 + 8,400 OTE + BenefitsOur Account Executive role is the first step in your career within Sales @ Funding Circle! Here you will learn the foundations of sales and account management starting with a tailored two week Sales Induction Programme on joining. From there, you will be given the on-going tools and support to thrive in your role and eventually progress into more senior roles such as Account Manager, Business Development Executive all the way through to Sales Team Manager! Our Account Executive roles are phone based and are the first point of contact with our Borrowers; Every day you will speak to a diverse range of SME business owners to gain an understanding of their business, find out about their goals and explain how Funding Circle can help in achieving them. 60-80 dials per day)Establishing instant rapport with your customers via telephone & email to cultivate successful relationshipsPitching the Funding Circle proposition against alternative funding options availableManaging a high-volume, fast-paced pipeline; supporting your clients through each stage of creating an applicationBeing responsible for your own monthly target and continuously developing & improving your approach to help you get thereProactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-dayWhat we're looking for Experience working in a sales or service environment - we don't require heaps of experience but some exposure to a sales or service environment is beneficialA strong communicator, confident to be able to engage with small business owners over the phone and via emailYou're able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivityConfident using approved AI tools safely and effectively to enhance your output and find a better way of workingAbility to continually develop and maintain your pipeline whilst managing applications in progress Proactivity and a desire to develop your career and taking onboard feedback - continuous development is a key part of sales at Funding Circle and we are looking for people keen to grow! We're building a place where everyone truly feels they belong. We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We'll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: Flexibility: We provide a benefit allowance you can tailor to your own life and family. Health: This includes private medical and dental, health assessments, and access to a digital GP.Wealth: We offer life assurance, share schemes, and financial coaching. Development: You get a dedicated annual learning allowance to help you level up. Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. We'd love to chat!