Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage defaulted loan accounts and negotiate repayment arrangements to recover outstanding debt.
- Company: Join Funding Circle, a leader in SME finance with a mission to support small businesses.
- Benefits: Enjoy competitive salary, flexible working, health perks, and a tailored benefits package.
- Why this job: Make a real impact on small businesses while developing your career in a supportive environment.
- Qualifications: Experience in collections or credit control, with strong customer service and problem-solving skills.
- Other info: Diverse teams, hybrid working, and excellent career growth opportunities await you!
The predicted salary is between 26000 - 39000 £ per year.
We are looking for a Recoveries Account Executive in our Collections & Recoveries team. The Collections & Recoveries team actively cultivates a supportive collections & recoveries culture for SMEs through their specialised debt collection procedures.
Salary: £32,500
Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.
The role:
- Manage a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s Investors.
- Build trust and rapport with Borrowers and Guarantors to understand their financial situations and work with them to find sustainable repayment solutions.
- Demonstrate strong investigatory and analytical skills to achieve maximum but cost-effective recoveries.
- Support with focused campaigns and initiatives to drive performance and Investor returns.
- Liaise with instructed third parties and professional advisors, including solicitors, debt managers and insolvency practitioners.
- Work closely with our in-house Collections, Litigation & Business Support Teams in appropriately servicing the interests of Funding Circle’s customers.
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day.
What we’re looking for:
- Proven experience in Collections, Recoveries, or Credit Control, demonstrating relevant skills and knowledge.
- Results-oriented and competitive: Experience in consistently achieving targets, SLAs, and KPIs while striving for continuous improvement.
- Organised with great attention to detail and the ability to use multiple systems concurrently in the workplace.
- The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills.
- Highly self-motivated and resourceful, with a proven track record of working independently and finding effective solutions to complex problems.
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we’ve long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
A few highlights:
- Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.
- Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps), access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
- Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
- Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
- Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!
And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
Recoveries Account Executive in London employer: Funding Circle
Contact Detail:
Funding Circle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recoveries Account Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Recoveries Account Executive role.
✨Tip Number 2
Prepare for interviews by researching Funding Circle inside out. Understand their mission, values, and the specifics of the Collections & Recoveries team. This will help you tailor your answers and show them you’re genuinely interested in making a difference.
✨Tip Number 3
Practice your negotiation skills! Since the role involves negotiating repayment arrangements, consider role-playing scenarios with friends or family. This will boost your confidence and help you articulate your approach during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on joining the Funding Circle team.
We think you need these skills to ace Recoveries Account Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Recoveries Account Executive role. Highlight your background in collections, recoveries, or credit control, and don’t forget to showcase your results-oriented mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping SMEs and how your experience aligns with our mission at Funding Circle. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex problems in the past. We love candidates who can think on their feet and find effective solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Funding Circle!
How to prepare for a job interview at Funding Circle
✨Know Your Numbers
As a Recoveries Account Executive, you'll be dealing with financial data regularly. Brush up on your understanding of key metrics related to collections and recoveries. Be prepared to discuss how you've achieved targets in the past and how you can apply that experience to help Funding Circle's investors.
✨Empathy is Key
This role requires a strong ability to empathise with borrowers. Think about examples from your previous roles where you've successfully built rapport and trust with clients. During the interview, share these stories to demonstrate your customer service skills and your commitment to finding sustainable repayment solutions.
✨Showcase Your Problem-Solving Skills
Funding Circle values resourcefulness and the ability to tackle complex issues. Prepare specific examples of challenges you've faced in collections or recoveries and how you resolved them. Highlight your analytical skills and how they contributed to positive outcomes in your previous roles.
✨Familiarise Yourself with the Company Culture
Understanding Funding Circle's mission and values will give you an edge. Research their approach to supporting SMEs and their commitment to diversity. Be ready to discuss how your personal values align with theirs and how you can contribute to their supportive collections culture.
