Head of Product Analytics (FlexiPay & Credit Card) in City of Westminster

Funding Circle is seeking an exceptional Head of Product Analytics to join our innovative FlexiPay and Credit Card team. This is a pivotal leadership role where you will build and scale a high-performing analytics function, directly influencing strategic decisions and shaping the future roadmap of our products.

We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending.

The role: You will lead a passionate team of four analysts, empowering them to become trusted partners across product, risk, sales, marketing, finance, and operations. Your leadership will drive data-driven insights and ensure robust measurement of our impact, ultimately fostering a continuous cycle of improvement and innovation. This role offers a unique opportunity to shape the analytics organisation at Funding Circle and significantly contribute to our growth.

• Strategic Leadership: Develop a deep understanding of Funding Circle's customers, product vision, and business strategy. Define and execute how analytics contributes to our product and business objectives, embedding data and insights into every decision.
• Impact & Measurement: Focus your team on delivering clarity, direction, and measurable business value by establishing relevant KPIs and continuously drawing actionable insights.
• Planning, Forecasting & Reporting: Collaborate with finance, risk, and business stakeholders to ensure the tool supports strategic and budget planning, financial accuracy, and scenario modelling.
• Organisational Vision: Define and execute the vision, strategy, and operational excellence of the Product Analytics organisation.
• Strategic Insights: Partner closely with Product and cross-functional leaders to provide strategic insights into user behaviour, product, pricing and commercial performance, and future opportunities.
• Talent Development: Hire, grow, and inspire top-tier analytics talent.
• Data Champion: Build and communicate the compelling "analytics story" within Funding Circle.
• Stakeholder Collaboration: Forge strong partnerships with product, engineering, design, risk, sales, marketing, and operational leaders.
• Culture & Excellence: Cultivate a vibrant culture of curiosity, continuous learning, and technical excellence within your team.

Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day.

Proven Analytics Leader: Extensive experience successfully building and scaling analytics functions within fast-paced, growing companies (ideally at the scale of 5+ teams). Preference for candidates with experience in Fintech, particularly credit/lending products.

Analytical Acumen: Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.

Storyteller with Data: Exceptional ability to simplify complex data and articulate compelling stories that drive positive organisational change.

Team Builder & Developer: Demonstrated success in leading, developing, supporting, and growing teams of analysts.

Technical Proficiency: Hands-on data manipulation and analysis expertise, including strong scripting/coding skills (and the ability to coach others) in SQL, Python (or R) and AWS cloud.

Collaborative Project Ownership: Experience co-owning team-wide projects, effectively bringing teams together to plan solutions around problems using OKRs and KPIs that deliver tangible impact.

Advanced Analytics: Practical experience using and applying AI/machine learning techniques and building predictive models to generate deeper insights.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle, and we’ve long believed in a 'best of both' approach to in-office collaboration and non-office days.

We back our Circlers to build their own incredible career, making a difference to small businesses every day.

A few highlights:

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments, eyecare vouchers, flu jabs, Wellhub access.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching, a tax-advantaged share scheme.
• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.