Business Development Representative

We’re on a mission to back the UK’s small businesses like no one else. Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy. Come and join a mission that matters.

The role:

• Location: London (Hybrid) | 3 days in the office | Salary: £30,000 + Commission

You will support Introducer loan applications through the funnel to help the growth of business lending through introducers (for example; commercial mortgage/asset Introducers, Business Consultants, Accountants etc.). You will balance managing moving applications whilst updating and responding to our Introducer community needs.

Alongside answering initial introducer enquiries, you will help to deliver excellent customer service across a variety of responsibilities:

• Taking inbound calls, managing, dealing and answering customer questions/queries.
• Respond to Introducer enquiries within the agreed SLA timescales either by email or telephone and update our systems accordingly.
• Request information from the Introducer either by email or telephone.
• Update the Salesforce CRM system with all relevant information so that Introducer loan applications can move through the funnel from application to loan.
• Develop strong working relationships with our Introducer sales teams.
• Support the Introducer business reporting by keeping information accurate and updated.

What we’re looking for:

• Experienced working in a phone-based sales environment.
• KPI driven with the ability to work well under pressure.
• Able to manage your time effectively.
• Transparent and able to communicate with the customer – both good and bad.
• Confident with a good telephone manner and strong interpersonal skills.
• You’re able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity.
• Confident using approved AI tools safely and effectively to enhance your output and find a better way of working.

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us?

• We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
• Our Circler Proposition focuses on five areas:

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

Ready to join a mission that matters? We’d love to chat!