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For Companies At a Glance
- Tasks: Manage broker accounts and support SME loan applications through effective communication.
- Company: Funding Circle helps small businesses thrive by providing quick access to finance.
- Benefits: Enjoy hybrid working, health perks, and a tailored benefits allowance.
- Why this job: Join a diverse team making a real impact on local economies and small businesses.
- Qualifications: Experience in phone-based sales and strong communication skills are essential.
- Other info: Flexible-first employer with a focus on personal development and well-being.
The predicted salary is between 36000 - 45000 £ per year.
Job Description
Broker Account Manager
We are looking for a Broker Account Manager in London to join our Introducer team.
The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams
Salary: £36,000 + £9,000 OTE
Who are we?
We're Funding Circle. We back small businesses to succeed.
At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow.
With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.
We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.
The role
We are looking for a Broker Account Manager to support and drive the growth of business lending through introducers i.e. commercial mortgage/asset Introducers, business consultants, accountants etc. You will balance managing a healthy & high-performing pipeline of applications whilst nurturing and growing relationships within our Introducer network.
- Nurturing your pipeline of loan applications via Introducers from SME businesses
- Managing relationships with Introducers in your portfolio via the telephone (not face to face)
- Demonstrating excellent telephone and email communications & supporting your introducers on a day-to-day basis in ensuring SME's access to finance in a quick and efficient process
- Helping to develop and grow your Introducers accounts into key accounts
- Grow the number of SME loan applications via every individual Introducer in your portfolio
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day
What we're looking for
- Experience working in a phone based sales environment
- Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills
- Motivation by success in numbers and drive to achieve your monthly targets
- Ability to learn, understand, take on feedback and explain complex concepts and products
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements.
Want to learn more?
- We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact
- To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com
- And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.
Why join us?
At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better .
As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
A few highlights:
- Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs.
- Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
- Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
- Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
- Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!
And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We'd love to hear from you.
Broker Account Manager - Funding Circle employer: Funding Circle
Contact Detail:
Funding Circle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager - Funding Circle
✨Tip Number 1
Familiarise yourself with the SME lending landscape and Funding Circle's unique offerings. Understanding their platform and how it differentiates from traditional lenders will help you engage effectively with brokers and demonstrate your value.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves managing relationships primarily over the phone, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with a friend or mentor.
✨Tip Number 3
Network with professionals in the finance and lending sectors. Attend industry events or join relevant online forums to connect with potential introducers. Building these relationships can give you insights into their needs and how you can support them.
✨Tip Number 4
Showcase your problem-solving abilities. Prepare examples of how you've successfully navigated challenges in previous roles. This will demonstrate your proactive approach and ability to mitigate risks, which is essential for managing broker accounts.
We think you need these skills to ace Broker Account Manager - Funding Circle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a phone-based sales environment. Emphasise your strong communication skills and any previous roles where you managed relationships or nurtured accounts.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting small businesses and how your skills align with the role of Broker Account Manager. Mention specific examples of how you've successfully driven growth or managed client relationships in the past.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention how you met or exceeded targets, or how you improved processes that led to faster decision-making for clients. This will demonstrate your motivation by success in numbers.
Prepare for Potential Questions: Think about how you would explain complex concepts and products to clients. Be ready to discuss your problem-solving skills and how you've mitigated risks in past roles. This preparation will help you stand out during the interview process.
How to prepare for a job interview at Funding Circle
✨Know Your Numbers
As a Broker Account Manager, you'll be driven by success in numbers. Be prepared to discuss your previous sales targets and how you achieved them. Highlight any metrics that showcase your ability to manage a high-performing pipeline.
✨Master Communication Skills
Since the role involves managing relationships over the phone, practice your telephone etiquette. Be clear, concise, and friendly in your communication. Prepare examples of how you've successfully built rapport with clients or introducers in past roles.
✨Showcase Problem-Solving Abilities
The job requires proactive problem-solving skills. Think of specific instances where you've identified issues and implemented solutions. Be ready to explain your thought process and how you mitigated risks in previous positions.
✨Understand the SME Landscape
Familiarise yourself with the challenges small businesses face when seeking finance. Research Funding Circle's impact on SMEs and be prepared to discuss how you can contribute to their mission of supporting small businesses.