Account executive for loan recoveries

Описание:

We’re on a mission to back the UK’s small businesses like no one else Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start‑up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

Задачи:

• Manage a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s investors




• Build trust and rapport with borrowers and guarantors to understand their financial situations and work with them to find sustainable repayment solutions




• Demonstrate strong investigatory and analytical skills to achieve maximum but cost-effective recoveries




• Support with focused campaigns and initiatives to drive performance and investor returns




• Liaise with instructed third parties and professional advisors, including solicitors, debt managers and insolvency practitioners




• Work closely with our in-house Collections, Litigation & Business Support Teams in appropriately servicing the interests of Funding Circle’s customers

Требования:

• Proven experience in Collections, Recoveries, or Credit Control, demonstrating relevant skills and knowledge




• Results-oriented and competitive: Experience in consistently achieving targets, SLAs, and KPIs while striving for continuous improvement




• Organised with great attention to detail and the ability to use multiple systems concurrently in the workplace




• The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills




• Highly self-motivated and resourceful, with a proven track record of working independently and finding effective solutions to complex problems




• Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity




• Confident using approved AI tools safely and effectively to enhance your output and find a better way of working

Условия:

Competitive Salary + Benefits As a flexible-first employer, we use a \"best of both\" approach.

• We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!




• Flexibility: We provide a benefit allowance you can tailor to your own life and family.




• Health: This includes private medical and dental, health assessments, and access to a digital GP.




• Wealth: We offer life assurance, share schemes, and financial coaching.




• Development: You get a dedicated annual learning allowance to help you level up.




• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.




• We also have award-winning parental leave policies.

We're here to support you through the big life moments, from fertility treatments to new additions to the family.