Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support SME business owners with financial advice and enhance customer experiences.
- Company: Funding Circle UK, a leader in financial support for SMEs.
- Benefits: Hybrid work model, competitive salary, private healthcare, and professional development.
- Why this job: Make a real difference for small businesses while growing your career.
- Qualifications: Strong customer service skills and adaptability to changing needs.
The predicted salary is between 32500 - 35000 £ per year.
Funding Circle UK is seeking a customer support representative to assist SME business owners in London. You will provide financial support and manage customer experiences while ensuring compliance with regulatory guidelines. The role requires effective use of customer service skills and a proactive approach to adapting to changing needs.
This position offers a hybrid work model, competitive salary between £32,500 and £35,000, and a range of benefits including private healthcare and professional development allowances.
SME Collections & Solutions Advisor employer: Funding Circle UK
Contact Detail:
Funding Circle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Collections & Solutions Advisor
✨Tip Number 1
Get to know the company inside out! Research Funding Circle UK, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about assisting SME business owners, think of scenarios where you can demonstrate your problem-solving abilities and how you can adapt to different customer needs. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and the role. Plus, it might just give you an edge when it comes to getting noticed during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make a difference in the SME sector.
We think you need these skills to ace SME Collections & Solutions Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and financial services. We want to see how your skills align with the needs of SME business owners, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping SMEs and how your proactive approach can benefit our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills: In your application, emphasise your customer service skills and any experience you have in adapting to changing needs. We’re looking for someone who can manage customer experiences effectively, so share examples that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Funding Circle UK
✨Know Your Stuff
Before the interview, make sure you understand the basics of SME funding and the specific services offered by Funding Circle UK. Brush up on financial terminology and be ready to discuss how you can help business owners navigate their funding options.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved customer satisfaction. Highlight your proactive approach and adaptability, as these are key traits for the role.
✨Understand Compliance
Familiarise yourself with the regulatory guidelines that affect SME funding. Being able to discuss compliance in your interview will show that you take the role seriously and understand the importance of adhering to regulations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.