Onboarding Account Executive

Get AI-powered advice on this job and more exclusive features.

Description

Onboarding Account Executive

We are looking for an Onboarding Account Executive in our FlexiPay Sales Team. This is an exciting opportunity to join our FlexiPay Sales team and play a part in scaling Funding Circle’s newest product! It’s a fantastic starting point for a challenging and rewarding career in B2B sales.

Salary: £30,000 + £5,400 OTE

Who are we?

We’re Funding Circle. We back small businesses to succeed. With more than a decade of expertise, we’ve built a game‑changer platform that uses cutting‑edge data and technology to reshape SME lending. In minutes, SMEs across the UK can get funding decisions, giving them access to competitive capital fast.

Good business is about good people. We pride ourselves on providing meaningful, human support and fast, hassle‑free processes to deliver an unbeatable customer experience.

The role

As an Onboarding Account Executive in FlexiPay, you embody one of our most important selling points: personal support for our customers.

Every day you will speak to a diverse range of SME business owners to understand their business, learn about their goals, and explain how Funding Circle can help achieve them.

Responsibilities

• Support customers after they sign up, educate them on FlexiPay, drive activation and encourage repeat usage of the product.
• Collect valuable customer insights through interactions that feed directly into the ongoing development of the FlexiPay product.
• Establish instant rapport with customers via telephone & email to cultivate successful relationships.
• Frame the benefits of the FlexiPay proposition against alternative funding options to ensure customers choose FlexiPay first.
• Own your monthly target and continuously develop & improve your approach to achieve it.
• Proactively problem‑solve, identify, and confidently mitigate any risks, issues or control weaknesses that arise in day‑to‑day work.

What we’re looking for

• Experience working in a telesales or phone‑based environment.
• Motivated by positive customer outcomes, success in numbers and driven to achieve monthly targets.
• Able to easily connect with people and demonstrate natural interpersonal skills – including teamwork.
• Good organisational skills and ability to manage workload autonomously.
• Quick to learn and invested in own development.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better.

As a flexible‑first employer we offer hybrid working and expect our teams to be in our London office three times a week. We provide a newly refurbished hybrid working space, barista‑made coffee and subsidised lunches.

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work and is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A Few Highlights

• Flexibility: Benefit allowance to tailor your benefit selection for you and your family.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments, eyecare vouchers, flu jabs, Wellhub access to a discounted flexible gym membership and wellbeing apps, free Digital GP for you and any children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax‑advantaged share scheme, free mortgage advisor partnership, and discounts across numerous retailers through Perks at Work.
• Development: Dedicated annual Learning & Development allowance and full access to the internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more.

We also have award‑winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, additional leave for parental bereavement and fertility treatments.

Ready to make a difference? We’d love to hear from you.

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development