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For Companies At a Glance
- Tasks: Support borrowers through their funding journey and manage lending applications with precision.
- Company: Join Funding Circle, a game-changer in SME lending with a mission to back small businesses.
- Benefits: Flexible working, private medical insurance, and a focus on health, wealth, and development.
- Why this job: Make a real impact by helping small businesses access the finance they need to grow.
- Qualifications: Experience in sales support or operations, with strong organisational and relationship-building skills.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Marketplace Sales Support Executive in our Marketplace Operations team. As a Sales Support Executive in Marketplace, you will partner with Account Managers to support our borrowers throughout their funding journey. We are looking for someone with a passion for precision who can manage lending applications with third-party lenders, ensuring every step of the process is handled with care and accuracy to deliver a truly exceptional customer experience.
About Funding Circle: We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.
The role responsibilities include:
- Manage the end-to-end application process for clients, from initial information gathering to submission and payout coordination.
- Act as the main liaison between clients, lenders, and the internal sales team, ensuring all communication and documentation are handled efficiently.
- Compile and submit comprehensive application packages through lender portals, actively monitoring their status to ensure timely progress.
- Build and maintain strong relationships with lenders to streamline processes and optimise application outcomes.
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day.
Qualifications:
- Experienced working in a Sales Support or operations capacity; ideally within Lending.
- Confident in liaising with internal and external stakeholders via calls, emails and in-person.
- Able to build and maintain long lasting business relationships.
- Highly organised and able to organise your day and week to maximise your efficiency.
- Results-oriented with high attention to detail.
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Benefits and Culture:
- We offer a flexible-first approach with hybrid working in London. We expect our teams to be in our London office three times a week to collaborate in person.
- We provide a supportive environment focused on Health, Wealth, Development & Lifestyle.
- Flexibility: A benefit allowance to tailor your benefits.
- Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, and more.
- Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching, and discount programs.
- Development: Annual Learning & Development allowance and access to internal learning resources.
- Lifestyle: Electric Car Scheme, Cycle to Work, Season Ticket Loans, and more.
Ready to make a difference? We’d love to hear from you. We back our Circlers to build their own incredible career, supporting employees both in and out of work through our Circler proposition, anchored around four pillars: Health, Wealth, Development & Lifestyle. We’re proud to be an equal-opportunity workplace and affirmative-action employer.
Marketplace Sales Support Executive employer: Funding Circle UK
Contact Detail:
Funding Circle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Sales Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Funding Circle. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding our mission and values. Show us how your passion for precision aligns with our goal of supporting small businesses. We love candidates who get what we're all about!
✨Tip Number 3
Practice your communication skills. As a Marketplace Sales Support Executive, you'll be liaising with clients and lenders. Being clear and confident in your conversations will set you apart from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Funding Circle.
We think you need these skills to ace Marketplace Sales Support Executive
Some tips for your application 🫡
Show Your Passion for Precision: In your application, make sure to highlight your attention to detail. We want to see how you manage processes with care and accuracy, just like we do at Funding Circle!
Tailor Your Experience: When writing your application, connect your past experiences to the role. If you've worked in Sales Support or operations, share specific examples that demonstrate your skills and how they align with what we're looking for.
Communicate Clearly: Since you'll be liaising with clients and lenders, it's crucial to showcase your communication skills. Use clear and concise language in your application to reflect how you would interact in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Marketplace Operations team!
How to prepare for a job interview at Funding Circle UK
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Marketplace Sales Support Executive role. Familiarise yourself with the lending process and how it impacts customer experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires high attention to detail and organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure nothing slips through the cracks.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Funding Circle and share your enthusiasm for supporting small businesses. A friendly, engaging conversation can leave a lasting impression.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your proactive approach to identifying risks and issues, as this aligns perfectly with the responsibilities of the role.
