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- Tasks: Assist small business owners with funding queries and provide exceptional customer service.
- Company: Leading financing platform in Greater London focused on supporting small businesses.
- Benefits: Hybrid work options, commitment to diversity, and a supportive team environment.
- Why this job: Make a real difference for small businesses while developing your skills in a dynamic role.
- Qualifications: Strong multitasking abilities, adaptability, and excellent communication skills.
- Other info: Join a diverse team dedicated to helping entrepreneurs thrive.
The predicted salary is between 28800 - 43200 £ per year.
A leading financing platform in Greater London is seeking a Customer Operations Executive to assist small business owners with funding queries. The ideal candidate will deliver exceptional customer service, handle inquiries through various channels, and support the loan application process.
This role requires strong multitasking abilities, adaptability, and excellent communication skills. Join us in making a difference for small businesses, with hybrid work options and a commitment to diversity and inclusion.
Customer Operations Executive — Hybrid, SME Funding employer: Funding Circle UK
Contact Detail:
Funding Circle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Executive — Hybrid, SME Funding
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your customer service skills and how you can handle inquiries effectively. We want to hear how you can make a difference for small businesses!
✨Tip Number 3
Stay adaptable! The role requires multitasking and flexibility, so be prepared to discuss examples of how you've juggled multiple tasks in the past. Show us you can thrive in a dynamic environment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team and making a difference.
We think you need these skills to ace Customer Operations Executive — Hybrid, SME Funding
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about helping small businesses. Share any relevant experiences that highlight your customer service skills and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Operations Executive role. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Highlight Your Multitasking Skills: We want to see how you handle multiple tasks at once! In your application, give examples of times when you successfully juggled various responsibilities, especially in a fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Funding Circle UK
✨Know Your Stuff
Before the interview, make sure you understand the financing platform and its services. Familiarise yourself with common funding queries small business owners might have. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves handling inquiries through various channels, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can communicate effectively under pressure.
✨Demonstrate Multitasking Abilities
Prepare examples from your past experiences where you've successfully managed multiple tasks at once. This could be juggling customer inquiries while processing applications. Highlighting these skills will reassure the interviewer that you can thrive in a fast-paced environment.
✨Embrace Adaptability
Be ready to discuss how you've adapted to changes in previous roles. The ability to pivot and adjust to new situations is crucial in customer operations. Share specific instances where you’ve had to think on your feet and how it positively impacted your work.
