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- Tasks: Support introducer loan applications and manage customer queries in a dynamic environment.
- Company: Join a forward-thinking company in London with a hybrid work model.
- Benefits: Enjoy flexible benefits, health perks, and a dedicated learning allowance.
- Other info: Embrace a culture of innovation with opportunities to use AI tools.
- Why this job: Make an impact in business lending while developing valuable skills.
- Qualifications: Experience in phone-based sales and strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
Location: London (Hybrid) – 3 days in office – Salary: £30,000 + commission
Role Overview
You will support introducer loan applications through the funnel to help the growth of business lending through introducers (for example; commercial mortgage/asset introducers, business consultants, accountants etc.). You will balance managing moving applications whilst updating and responding to our introducer community needs.
Responsibilities
- Taking inbound calls, managing, dealing and answering customer questions/queries
- Respond to introducer enquiries within the agreed SLA timescales either by email or telephone and update our systems accordingly
- Request information from the introducer either by email or telephone
- Update the Salesforce CRM system with all relevant information so that introducer loan applications can move through the funnel from application to loan
- Develop strong working relationships with our introducer sales teams
- Support the introducer business reporting by keeping information accurate and updating it
Qualifications
- Experienced working in a phone based sales environment
- KPI driven with the ability to work well under pressure
- Able to manage your time effectively
- Transparent and able to communicate with the customer – both good and bad
- Confident with a good telephone manner and strong interpersonal skills
- Proactively identify ways to use generative AI to streamline your daily tasks and improve your personal productivity
- Confident using approved AI tools safely and effectively to enhance your output and find a better way of working
Benefits
- Flexibility: We provide a benefit allowance you can tailor to your own life and family.
- Health: This includes private medical and dental, health assessments, and access to a digital GP.
- Wealth: We offer life assurance, share schemes, and financial coaching.
- Development: You get a dedicated annual learning allowance to help you level up.
- Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
Business Development Representative employer: Funding Circle UK
Contact Detail:
Funding Circle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Development Representative role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to showcase your skills and experience. Highlight your phone-based sales experience and how you can manage introducer relationships effectively.
✨Tip Number 3
Stay organised! Use tools like calendars or task managers to keep track of your applications and follow-ups. This will help you manage your time effectively and ensure you don’t miss any opportunities.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Business Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Development Representative. Highlight your experience in phone-based sales and any relevant achievements that showcase your ability to meet KPIs.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've managed customer queries and built relationships in previous roles.
Show Off Your Communication Skills: Since this role involves a lot of interaction with introducers, make sure your application reflects your strong interpersonal skills. Use clear and concise language to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Funding Circle UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Development Representative. Familiarise yourself with the company’s products and services, especially how they relate to introducer loan applications. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since this role involves a lot of phone-based interactions, practice your telephone manner. Be clear, concise, and friendly in your responses. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts under pressure.
✨Demonstrate Your Time Management Skills
Prepare examples of how you've effectively managed your time in previous roles. Think about situations where you balanced multiple tasks or met tight deadlines. This will show that you can handle the fast-paced environment of managing introducer enquiries and applications.
✨Embrace Technology
Familiarise yourself with Salesforce and any generative AI tools mentioned in the job description. Be ready to discuss how you’ve used technology to streamline processes in the past. Showing that you’re tech-savvy will give you an edge in this role.