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- Tasks: Manage broker accounts and support SME loan applications through effective communication.
- Company: Funding Circle helps small businesses thrive with innovative finance solutions.
- Benefits: Enjoy hybrid working, private health insurance, financial coaching, and more perks.
- Why this job: Join a diverse team making a real impact on businesses and communities.
- Qualifications: Experience in phone-based sales and strong communication skills are essential.
- Other info: We value diverse backgrounds; apply even if you don't meet all requirements.
The predicted salary is between 36000 - 54000 £ per year.
We are looking for a Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day-to-day interactions with an assigned set of broker accounts, the brokers' relationship managers, and internal operations teams.
Salary: £36,000 + £9,000 OTE
Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changing platform with cutting-edge data and technology that’s reshaping SME lending. SMEs across the UK can get a decision in minutes, accessing competitive funding quickly. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.
The role involves supporting and driving the growth of business lending through introducers such as commercial mortgage/asset introducers, business consultants, accountants, etc. You will manage a healthy, high-performing pipeline of applications while nurturing and expanding relationships within our introducer network. Responsibilities include:
- Nurturing your pipeline of loan applications via introducers from SME businesses.
- Managing relationships with introducers in your portfolio via telephone (not face-to-face).
- Demonstrating excellent communication skills via phone and email, supporting your introducers to ensure SMEs access finance quickly and efficiently.
- Developing and growing your introducer accounts into key accounts.
- Increasing the number of SME loan applications via each introducer in your portfolio.
- Proactively identifying and mitigating any risks, issues, or control weaknesses in your daily activities.
What we’re looking for:
- Experience in a phone-based sales environment.
- Strong communication skills with the ability to connect easily with people.
- Motivation by success in numbers and achieving targets.
- Ability to learn, understand, take feedback, and explain complex concepts and products.
At Funding Circle, we are committed to building diverse teams. Please apply even if your experience doesn’t align perfectly with the requirements.
Why join us? We celebrate diversity and are proud to be an equal-opportunity employer. We offer hybrid working in London, with in-office presence three times a week, featuring a modern workspace, coffee, and subsidized lunches. Our employee proposition focuses on Health, Wealth, Development, and Lifestyle, supporting your career and personal life with various benefits such as private health insurance, financial coaching, flexible schemes, and more. We also offer award-winning parental leave policies and additional support for various life events.
Ready to make a difference? We’d love to hear from you.
Broker Account Manager employer: Funding Circle UK
Contact Detail:
Funding Circle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager
✨Tip Number 1
Familiarise yourself with the SME lending landscape in the UK. Understanding the challenges and opportunities that small businesses face will help you connect better with brokers and demonstrate your value as a Broker Account Manager.
✨Tip Number 2
Practice your phone communication skills. Since this role involves managing relationships primarily over the phone, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with professionals in the finance and lending sectors. Attend industry events or join online forums to meet potential introducers and learn more about their needs. This can give you insights that will be beneficial in your role.
✨Tip Number 4
Showcase your ability to achieve targets in previous roles. Be prepared to discuss specific examples of how you've met or exceeded sales goals, as this will demonstrate your motivation and suitability for the performance-driven environment at Funding Circle.
We think you need these skills to ace Broker Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Broker Account Manager. Highlight your experience in phone-based sales and your ability to manage relationships effectively.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, experience in sales environments, and any relevant achievements in managing accounts or pipelines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background makes you a great fit. Mention specific examples of how you've successfully managed relationships or driven sales in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Funding Circle UK
✨Know Your Numbers
As a Broker Account Manager, you'll be motivated by success in numbers. Be prepared to discuss your previous sales targets and how you achieved them. Highlight any specific metrics that demonstrate your ability to drive growth and manage a healthy pipeline.
✨Master Communication Skills
Since the role involves managing relationships primarily over the phone, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated complex concepts to clients or introducers in the past.
✨Showcase Relationship Management
Think about your experience in nurturing and expanding relationships. Be ready to share specific instances where you've successfully developed key accounts or improved client satisfaction through your communication and support.
✨Understand the SME Landscape
Familiarise yourself with the challenges SMEs face when seeking finance. This knowledge will help you connect better with introducers and demonstrate your understanding of their needs during the interview.
