Account Executive (Inbound)

Account Executive (Inbound)

City of London Entry level 24000 - 36000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with small business owners and assist them with loan applications.
  • Company: Join Funding Circle, a leader in SME lending with a mission to support small businesses.
  • Benefits: Enjoy competitive salary, flexible working, health perks, and personal development opportunities.
  • Why this job: Make a real impact by helping businesses access the finance they need to grow.
  • Qualifications: Sales or service experience is a plus; strong communication skills are essential.
  • Other info: Dynamic team culture with a focus on diversity and career growth.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Account Executive – Inbound Sales

Account Executive, Inbound

We are looking for an Account Executive in our Inbound sales team.

The Account Executive position is an entry level role to our Inbound Sales team. In this position you are the face (or voice) of Funding Circle to the customer dealing with inbound leads in the form of business loan applications. The focus of the role is to assist the customer with their queries and educate them on both the Funding Circle offering and wider business context. You will be targeted on your conversion of these inbound leads to accepted loans.

ÂŁ30,000 + ÂŁ8,400 OTE

Who are we?

We’re Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we’ve built a game‑changer of a platform with cutting‑edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning‑fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

The Role

As an Account Executive, you embody one of our most important selling points: personal support of our customers. Every day you will speak to a diverse range of SME business owners to gain an understanding of their business, find out about their goals and explain how Funding Circle can help in achieving them.

Following a 2 week tailored training programme you will have weekly dedicated development sessions with your manager both in an individual and team setting.

Responsibilities

  • Establish instant rapport with your customers via telephone & email to cultivate successful relationships.
  • Knowledge and understanding of the wider lending market and Funding Circle’s direct competitors.
  • Pitch the Funding Circle proposition against alternative funding options available.
  • Managing a high‑volume, fast‑paced pipeline; supporting your clients through each stage of creating an application.
  • Being responsible for your own monthly target and continuously developing & improving your approach to help you get there.
  • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day‑to‑day.

What we’re looking for

  • Experience working in a sales or service environment – we don’t require heaps of experience but some exposure to a sales or service environment is beneficial.
  • A strong communicator, confident to be able to engage with small business owners over the phone and via email.
  • Ability to continually develop and maintain your pipeline whilst managing applications in progress.
  • Proactivity and a desire to develop your career and taking onboard feedback – continuous development is a key part of sales at Funding Circle and we are looking for people keen to grow!

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Want to learn more?

  • We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year ÂŁ6.9bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact
  • To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com
  • And we’re still evolving! Our award‑winning multi‑product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better.

As a flexible‑first employer we offer hybrid working at Funding Circle, and we\’ve long believed in a \’best of both\’ approach to in‑office collaboration and non‑office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A Few Highlights

  • Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.
  • Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
  • Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax‑advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
  • Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
  • Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.

Ready to make a difference? We’d love to hear from you.

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Account Executive (Inbound) employer: Funding Circle UK

Funding Circle is an exceptional employer that champions the growth of small businesses while fostering a supportive and inclusive work environment. With a strong focus on employee development, our tailored training programmes and flexible working arrangements empower you to thrive both personally and professionally. Enjoy a range of benefits including private medical insurance, a dedicated learning allowance, and a vibrant office culture in London, where collaboration and innovation are at the heart of what we do.
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Contact Detail:

Funding Circle UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Executive (Inbound)

✨Tip Number 1

Get to know the company inside out! Research Funding Circle's mission, values, and recent news. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice your pitch! As an Account Executive, you'll need to communicate effectively. Role-play common scenarios with a friend or family member to build your confidence and refine your approach before the big day.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Funding Circle and any tips they might have for you. This can give you insider knowledge and potentially a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Funding Circle team and ready to make a difference!

We think you need these skills to ace Account Executive (Inbound)

Sales Experience
Customer Relationship Management
Communication Skills
Proactive Problem Solving
Pipeline Management
Understanding of Lending Market
Ability to Educate Customers
Target-Driven Mindset
Adaptability
Team Collaboration
Feedback Reception
Time Management
Telephone Etiquette
Email Communication

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for helping small businesses.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Account Executive role. Mention any relevant sales or service experience that shows you can connect with customers.

Show Your Communication Skills: As an Account Executive, strong communication is key. Use your application to demonstrate your ability to engage effectively, whether it’s through clear writing or showcasing your understanding of customer needs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Funding Circle UK

✨Know Your Stuff

Before the interview, make sure you understand Funding Circle's mission and offerings. Familiarise yourself with the lending market and competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Practice Your Pitch

As an Account Executive, you'll need to pitch Funding Circle's proposition effectively. Prepare a brief pitch about how you would explain the benefits of Funding Circle to a small business owner. Practising this will help you articulate your thoughts clearly during the interview.

✨Showcase Your Communication Skills

Since the role involves engaging with customers over the phone and via email, demonstrate your communication skills during the interview. Be clear, concise, and friendly. Use examples from past experiences where you successfully communicated with clients or resolved issues.

✨Be Ready to Problem Solve

Expect questions that assess your problem-solving abilities. Think of scenarios where you've identified and mitigated risks or issues in previous roles. Highlight your proactive approach and willingness to learn from feedback, as continuous development is key at Funding Circle.

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