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For Companies At a Glance
- Tasks: Support sales teams and guide customers through their funding journey with exceptional service.
- Company: Join Funding Circle, a leader in SME lending, dedicated to helping small businesses thrive.
- Benefits: Enjoy flexible benefits, health insurance, and a focus on personal development.
- Why this job: Make a real impact on small businesses while developing your skills in a dynamic environment.
- Qualifications: Experience in sales support or operations, with strong organisational and relationship-building skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are looking for a Sales Support Executive in our Sales Support Team. As a Sales Support Executive, you will deliver exceptional service and partner with Sales Account Managers to guide borrowers through their Funding Circle journey, ensuring a swift and seamless payout experience. You will become an expert in the process.
Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game‑changer of a platform with cutting‑edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning‑fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle‑free processes to deliver an unbeatable customer experience.
The Role
- Coordinating with customers to obtain payout documentation needed to progress their application through the Funding Circle.
- Liaise with internal teams to facilitate the application through the funnel.
- Work closely with the sales team to ensure excellent customer service is provided to the customer.
- Build excellent individual relationships with internal teams to become an expert in our internal processes.
- Maintain our own internal CRM and provide reporting to the team as required.
- Proactively problem solve, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day‑to‑day.
What we’re looking for
- Experienced working in a Sales Support or operations capacity; ideally within Lending.
- Flexible and prepared to try something different and adapt to change quickly.
- Highly organised and able to organise your day and week to maximise your efficiency.
- Competitive and results‑oriented with a desire to work hard and deliver a high volume of work with high attention to detail.
- Able to build and maintain long‑lasting business relationships.
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better.
Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.
Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax‑advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!
And finally, we have award‑winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
Sales Support Executive employer: Funding Circle Ltd.
Contact Detail:
Funding Circle Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Funding Circle. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Funding Circle’s mission and values, and think about how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills. As a Sales Support Executive, you'll need to tackle issues head-on. Think of examples from your past where you’ve successfully navigated challenges and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Funding Circle team!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Show Your Sales Support Experience: Make sure to highlight any previous experience you have in sales support or operations, especially within lending. We want to see how you've helped customers in the past and what skills you bring to the table!
Be Organised and Detail-Oriented: Since this role requires a high level of organisation and attention to detail, give examples in your application that showcase your ability to manage multiple tasks efficiently. We love candidates who can juggle responsibilities like pros!
Demonstrate Your Problem-Solving Skills: We’re all about proactive problem-solving here at Funding Circle. Share instances where you've identified issues and successfully mitigated risks. This will show us you're ready to tackle challenges head-on!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Funding Circle Ltd.
✨Know Your Stuff
Before the interview, make sure you understand Funding Circle's mission and how they support small businesses. Familiarise yourself with their processes and the role of a Sales Support Executive. This will help you demonstrate your enthusiasm and knowledge during the conversation.
✨Showcase Your Organisational Skills
Since the role requires excellent organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained efficiency, as this will resonate well with the interviewers.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Funding Circle and share your own relevant stories. This will not only show your interpersonal skills but also your genuine interest in becoming part of their team.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your proactive approach and ability to mitigate risks, as these are key traits for a Sales Support Executive.
