Marketing Operations Executive

Marketing Operations Executive

We are looking for a Marketing Operations Executive in our newly expanded Marketing Technology & Automation team. This is a new role in a team with a broad and transformational remit – you will be key in shaping how we streamline campaign processes and embed cutting‑edge features of our new tools into the core operations of marketing teams.

The role

Reporting to the Senior Manager, Marketing Automation and Technology, you will manage marketing logic, segmentation and operational processes in a range of team‑owned no‑code tools (such as Segment, Amplitude and Iterable) to support our Marketing and broader customer communication goals.

• Understand and maintain context on marketing and comms processes and goals. Work with technical and commercial colleagues to understand challenges and opportunities across your portfolio.
• Manage and support marketing audience logic, workflows and marketing processes in a range of team‑owned tools.
• Solving process challenges and improving operational standards across marketing channels – helping teams get the right message, to the right customer, via the right channel, at the right time.
• Own the reliability and documentation of the processes you create and update.
• Prioritise the right level of solution, own change work and solicit support from those around you.
• Proactively problem‑solve, identify and confidently mitigate any risks, issues or control weaknesses that arise in your day‑to‑day.

What we’re looking for

• A technical and data‑savvy, solutions mindset with ambition to build great marketing and comms processes.
• A natural collaborator and ability to work through complexity to a solution, especially in data and platforms.
• Comfortable moving fast with new technologies, tools and in ‘greenfield’ areas requiring the forming of solutions and thinking.
• Familiarity and a minimum of 18 months demonstrable experience working directly with platforms such as Customer Data Platforms (CDPs), Marketing Automation, Web Tracking, or Email Service Providers (ESPs). You should have solid experience and understanding of how data and logic support marketing goals and communication campaigns.
• An understanding of website tag‑management and web tracking is a bonus.

Why join us?

• As a flexible‑first employer we offer hybrid working at Funding Circle and we expect our teams to be in our London office three times a week.
• We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
• Highlights: Flexibility – benefit allowance; Health – Private Medical Insurance, Dental Insurance, Health Cash Plan, Wellhub and free Digital GP; Wealth – Life Assurance, Income Protection, Critical Illness Cover, share scheme; Development – annual Learning & Development allowance; Lifestyle – Electric Car Scheme, Cycle to Work, Season Ticket Loans.
• We have award‑winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and fertility treatments.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better.

Ready to make a difference? We’d love to hear from you.

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