Sales Support Executive in London

We are looking for a Sales Support Executive in our Sales Support Team. As a Sales Support Executive, you will deliver exceptional service and partner with Sales Account Managers to guide borrowers through their Funding Circle journey, ensuring a swift and seamless payout experience. You will become an expert in the process.

Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game‐changer of a platform with cutting‐edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning‐fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle‐free processes to deliver an unbeatable customer experience.

The Role

• Coordinating with customers to obtain payout documentation needed to progress their application through the Funding Circle.
• Liaise with internal teams to facilitate the application through the funnel.
• Work closely with the sales team to ensure excellent customer service is provided to the customer.
• Build excellent individual relationships with internal teams to become an expert in our internal processes.
• Maintain our own internal CRM and provide reporting to the team as required.
• Proactively problem solve, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day‐to‐day.

What we’re looking for

• Experienced working in a Sales Support or operations capacity; ideally within Lending.
• Flexible and prepared to try something different and adapt to change quickly.
• Highly organised and able to organise your day and week to maximise your efficiency.
• Competitive and results‐oriented with a desire to work hard and deliver a high volume of work with high attention to detail.
• Able to build and maintain long‐lasting business relationships.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated).

Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‐opportunity workplace and affirmative‐action employer. We truly believe that diversity makes us better.

Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.

Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.

Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax‐advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.

Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.

Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award‐winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.